The company is seeking a motivated and detail-oriented Associate Director - Operational Readiness to support the delivery of operational readiness initiatives for world-class entertainment and cultural projects. In this role, you will play an essential part in coordinating cross-functional readiness activities, monitoring operational preparedness, and helping ensure smooth project launches that align with the company's vision and high standards.
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Key Responsibilities
- Support the development and execution of operational readiness plans to guarantee successful project openings.
- Collaborate closely with project, operations, and training teams to integrate operational requirements and readiness milestones.
- Assist in conducting readiness assessments, identifying gaps, risks, and areas for improvement, and recommend corrective actions.
- Help coordinate and manage training programs for operational staff to ensure optimal preparedness.
- Monitor key performance indicators (KPIs) related to operational readiness and provide regular updates to senior leadership.
- Facilitate communication and alignment between stakeholders to promote a unified approach to operational readiness.
- Contribute to developing best practices, tools, and processes to enhance the efficiency and effectiveness of readiness efforts.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
- At least 5-7 years of experience in operational readiness, project management, or operations within entertainment, hospitality, or large-scale project environments.
- Proven ability to coordinate cross-functional teams and manage complex project timelines.
- Strong analytical skills with a problem-solving mindset and attention to detail.
- Excellent communication and interpersonal skills to collaborate effectively with a range of stakeholders.
- Experience in organizing training programs and operational readiness activities is highly desirable.
- Proficiency in project management tools and methodologies.
- Understanding of the regional market and cultural context is an advantage.
Benefits
- Comprehensive benefits package
