About the Role
The Financial Advisor will provide a portfolio of High Net Worth (HNW) clients with personalized service to develop close relationships, maximize profitable contributions for both the clients and the bank, and retain their loyalty and respect. The role requires enhancing Private Banking sales and revenues while promoting cross-selling of bank products to existing clients. The advisor will also be tasked with sourcing new business from Super High Net Worth individuals through referrals, marketing activities, and personal contacts. Furthermore, it is essential for the Financial Advisor to ensure clients are aware of all financial services provided by the bank's multiple departments, which include TCM, Trade Finance, Mortgage, and Corporate Finance.
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Key Results Areas
- Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers.
- Communicate effectively with HNW clients to structure advice based on their needs.
- Recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues.
- Maximize profitability from the Private Banking base while countering competition from other providers offering alternative investment/wealth management opportunities.
- Safeguard the bank from potential losses, including AML fraud, and ensure ethical behavior at all times.
- Enhance the bank's reputation by maintaining professional ethical standards before, during, and after sales.
- Increase market profile and awareness.
- Achieve revenue goals and sales and portfolio growth targets across a range of products and services, including Investments, Term Deposits, CASA balances, TCM, FX trading, and share financing.
- Acquire ‘new to bank’ HNW clients.
- Maintain a superior customer service experience, proactively addressing issues and servicing clients.
- Minimize customer attrition and maintain proactive contact with clients.
- Interact with product managers, investment advisors, line managers, cross sales managers, and CSOs to provide feedback on competition and customer responses to products/services.
- Coordinate activities with other departments to maximize conversions from the lead referral process.
- Ensure that client expectations are consistently met.
Knowledge, Skills and Experience
- University Graduate.
- Strong numerical, selling, and investment/financial market knowledge.
- Strong interpersonal skills and cultural sensitivity.
- Proven relationship management and networking abilities with an extroverted or amiable personality.
- At least 2 years of experience in a similar position with another bank or financial services company in the UAE, with certification from the Securities & Investment Institute (SII) for selling investments.
