Associate, End User Services - Quality

As an Associate in the End User Services team, you will be responsible for ensuring the quality and efficiency of end user support services. Your key responsibilities will include:

• Providing technical support and troubleshooting to end users across various platforms.
• Assisting in the implementation and management of IT solutions that enhance user productivity and satisfaction.
• Collaborating with cross-functional teams to identify and resolve issues impacting user experience.

Location
Abu Dhabi, United Arab Emirates

Requirements

• Previous experience in a technical support role is preferred.
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication skills, both verbal and written.