About the Role
As a member of our dynamic team, you will support the preparation of TMI proposals and submissions to customers after you obtain the necessary training. You will coordinate with sub-vendors for quote arrangements, develop hands-on experience with internal processes and systems such as CRM, and assist in the overall order processing until delivery. Your involvement will extend to attending weekly teleconferences, contributing to monthly sales meetings, and coordinating with country sales teams to address accounts, issues, or concerns. Understanding customer applications and recommending suitable Test & Measurement (T&M) products and solutions are key aspects of your role, along with conducting product demonstrations and presenting features and benefits to customers. Additionally, you will track opportunities and maintain CRM updates, as well as assist customers with the installation, configuration, operation, and troubleshooting of T&M products.
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Key Responsibilities & Accountabilities
- Support in preparation of TMI proposals and submissions to customers after obtaining necessary training.
- Arrange quotes from various sub-vendors to support the proposal preparation.
- Develop hands-on experience on all internal processes and systems like CRM, Order processing coordination until delivery.
- Attend weekly teleconferences and monthly sales team meetings in the TMI Department; coordinate with country sales teams regarding accounts/issues/concerns and support the Sales Manager in preparing the monthly report.
- Understand customer applications and recommend suitable T&M products and solutions.
- Conduct customer visits for product presentations once adequate training is completed.
- Provide product demonstrations to customers, explaining the features and benefits of the products and solutions.
- Track opportunities and maintain CRM updates.
- Assist customers with the installation, configuration, operation, and troubleshooting of T&M products.
Qualification and Experience
- Degree in Engineering (Electronics & Communication, Electronics & Instrumentation, or Electrical).
- Fresh graduates with strong technical knowledge may also be considered.
- A driving license will be an added advantage.
Competencies
- Analytical problem-solving skills.
- Customer-focused approach.
- Willingness to learn and contribute.
- Attention to detail.
Skills
- Knowledge of IT basics and Microsoft Applications.
- Good communication and writing skills in English and Arabic.
- Ability to work independently and as part of a team.
Equal Opportunity Employer
We are committed to a diverse, equitable, and inclusive culture. We actively recruit, develop, and promote people from a variety of backgrounds, including diverse experiences, knowledge, and perspectives. We do not discriminate based on race, color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations, or any other circumstances. We value differences and enable everyone to belong, contribute, succeed, and demonstrate their full potential.
