Associate - Immigration Specialist (National talent) - Riyadh

About the Role
This is an excellent opportunity for someone wishing to pursue a career in HR to gain valuable skills providing administrative support to the wider team. You will work across the HR Enablement and Immigration functions, collaborating with Talent Services and other Talent functions to ensure consistency of user experience, client satisfaction, timeliness, responsiveness of service, quality of service, and efficiency of delivery. The role also involves supporting the overall coordination, logistics, and project management of HR Enablement initiatives, as well as assisting specific teams within HR Enablement when required, including Onboarding and Exit.

Your Key Responsibilities

HR Enablement Coordination

• Provide project management support across all areas of Enablement to enable deployment across MENA, focusing on Record Keeping, Contract Management, Onboarding, Exit, Probation, and the HR Contact Centre.
• Understand and maintain knowledge of key talent processes.
• Manage trackers ensuring attention to detail.
• Provide advice to employees and counselors as appropriate.
• Coordinate team and Cluster calls, managing actions and follow-up with respective team members.
• Oversee team training, ensuring attendance and utilization of new skills on the ground.

Exit Coordination

• Support the Central Exit Team, primarily focusing on KSA while gaining exposure to the MENA centralized model and regional team.
• Oversee the transition of departing employees in KSA, requiring system administration, liaison with various functional teams, employee/business support, consultation, and advice.
• Identify and execute resolutions related to process flow and manage Employee exits seamlessly.
• Maintain deep knowledge of HR policies, procedures, and local law application.
• Ensure the business mitigates any form of risk and play a key role in employee retention while understanding attrition.
• Work independently while receiving guidance from the Exit Lead.
• Identify areas for improvement to enhance service quality and delivery.
• Build and maintain relationships across the Talent Team and the business, providing timely feedback to team members.
• Act as a point of contact between the HR Enablement Team and ensure the execution of Talent activities.
• Stay informed about HR practices and key trends while effectively collaborating with Shared Services.

Immigration Coordination

• Manage end-to-end Saudi immigration processes, including work visas, business visas, residence permits (Iqama), and exit/re-entry visas.
• Liaise with relevant Saudi authorities such as MHRSD, Jawazat, MOFA, and Qiwa.
• Ensure compliance with Saudi immigration laws, regulations, and Saudization (Nitaqat) requirements.
• Prepare, review, and submit immigration documentation accurately and within required timelines.
• Track visa validity, Iqama renewals, and employee immigration status to ensure continuous compliance.
• Coordinate with internal HR, PROs, and external vendors to facilitate immigration services.
• Resolve immigration issues and manage exceptions with authorities when required.
• Support employees in onboarding and offboarding from an immigration perspective.

Skills and Attributes for Success

• Ability to manage strong relationships with HR Consultants and other functions to meet expectations.
• Development of knowledge in HR policy and practice to resolve queries at the first point of contact.
• Proactive in suggesting process improvements and willing to take on additional projects.
• Knowledge of HR systems, basic HR measurement, and process improvement preferred.
• Experience in metrics reporting and analysis preferred; Shared Services experience is an advantage.

To Qualify for the Role You Must Have

• 1 year of experience working in HR operations within a professional services firm or complex organization.
• A bachelor’s degree in human resources or a related discipline.
• Familiarity with country immigration and labor laws.
• Experience working within the MENA region and across borders.
• Fluent in English, with excellent written and verbal communication skills.
• Negotiation skills and the ability to challenge.
• Highly competent in Excel, Word, and PowerPoint; understanding of system functionality.
• Must be an Arabic-speaking national.

Ideally, You’ll Also Have

• A passion for pursuing your CIPD in the future or already possess this qualification.
• Strong communication skills and the ability to articulate processes and procedures clearly.
• An enthusiastic, can-do approach and be a strong team player.

What We Look For
We are interested in professionals wishing to pursue a career in HR to gain valuable skills providing administrative support to the wider team. We’re looking for someone capable of managing stakeholders and offering best practice advice while delivering high-quality administrative support.

What We Offer
We provide a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

• Continuous Learning: Develop the mindset and skills to navigate whatever comes next.
• Success as Defined by You: Tools and flexibility to make a meaningful impact your way.
• Transformative Leadership: Insights, coaching, and confidence to be the leader the world needs.
• Diverse and Inclusive Culture: Embrace who you are and use your voice to help others find theirs.