About the Role:
This position involves assisting in the management and operation of infrastructure services while providing support to the team. You will contribute to the implementation of infrastructure strategies and projects, ensuring the performance and availability of infrastructure systems, and troubleshooting any issues that arise. Collaboration with other teams to understand their infrastructure requirements will be key, as well as participating in design and implementation stages. You will help maintain best practices and process improvements in infrastructure services, develop relevant documentation, and optimize resource allocation for infrastructure tasks and projects. Effective communication is essential to support and collaborate with team members effectively.
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Responsibilities:
- Assist in the management and operation of infrastructure services, providing support to the team.
- Contribute to the implementation of infrastructure strategies and projects.
- Help maintain the performance and availability of infrastructure systems while troubleshooting issues.
- Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation.
- Participate in the implementation of best practices and process improvements within the infrastructure services.
- Assist in the development of infrastructure documentation, including policies, procedures, and reports.
- Contribute to the optimization of resource allocation for infrastructure tasks and projects.
- Communicate effectively to provide support and collaborate with team members.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Typically, 6+ years of relevant work experience in the industry, with a minimum of 2+ years in a similar role.
- Proven experience in infrastructure technology management.
- Proficiencies in technical knowledge and teamwork.
- A continuous learner who stays abreast of industry knowledge and technology.
Other Qualifications:
- An advanced degree in a relevant field is a plus.
- Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or AWS Certified Cloud Practitioner, are a plus.
Work Environment:
At the company, we believe that strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We are committed to fostering an inclusive environment where everyone can thrive.
