About
The Data & Services team is a key differentiator for the company, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Advisors Program Management (Deploy) focuses on expert execution support—deployment and value realization—from implementation to adoption, usage, and product evolution.
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The Role
As an Associate Managing Consultant, Advisors Program Management (Payments & Program Management Consultant), you will have the following responsibilities:
- Program strategy & roadmap: Co-create multi‑workstream plans (card issuance, card acquiring, product launches, ops readiness, analytics, marketing, etc.) and convert into quarterly objectives and key results with gated KPIs and risk‑controlled milestones.
- Payments delivery: Lead execution for platform enablement, digital payments adoption, issuer/acquirer change deliveries, authorization/fraud improvements, and regulatory/scheme updates—on time, on budget, in control.
- Lifecycle programs: Design and run activation, usage, balance build, retention across CRM, digital, branch/tele, and merchant channels—owning testing, targeting, controls, and in‑life optimization.
- Stakeholder leadership: Align Product, Risk, Ops, Compliance, Marketing, Tech/Processor, and vendors; sustain weekly performance cadences and unblock decisions quickly.
- Value realization: Set success benchmarks (e.g., early‑life activation, digital adoption, usage, retention) and drive post‑launch optimization sprints to sustain gains.
Requirements
- Experience: 4–8 years in payments programs, consulting, product development, or project management with proven outcomes across consumer and/or SME portfolios; hands‑on delivery of platform changes and lifecycle programs.
- Lifecycle mastery: Design and execution of activation, usage, balance build, retention; fluency in digital payments adoption drivers (e.g., wallets/tokenization).
- Controls & compliance: Deliver changes within scheme/regulatory guardrails; strong ops readiness and documentation traceability.
- Strong written, verbal, and stakeholder communication skills.
- Bachelor’s degree; advanced degree/MBA preferred.
Corporate Security Responsibility
All activities involving access to the company's assets, information, and networks come with an inherent risk to the organization, and it is expected that every person working for, or on behalf of, the company is responsible for information security and must:
- Abide by the company's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with the company's guidelines.
Location
Riyadh, Saudi Arabia
