The company is looking for a talented and experienced Associate Security Engineer to work closely with the company’s Managed Security Controls unit. This position offers a fantastic opportunity to gain hands-on experience in network security, identity management, and endpoint protection technologies. You will work alongside experienced engineers and contribute to real-world projects that protect enterprise environments.
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Responsibilities:
- Assist in responding to technical support inquiries related to Network Security products (Firewalls, email security, DLP solutions, Broadcom IGA, Symantec EDR, etc.).
- Help analyze and troubleshoot basic technical issues under the guidance of senior engineers.
- Document support cases, troubleshooting steps, and resolutions in the ticketing system.
- Collaborate with team members to escalate complex issues and learn from their expertise.
- Participate in knowledge base creation and maintenance for common issues and solutions.
- Stay updated on cybersecurity trends and product updates to enhance your technical knowledge.
Qualifications and Skills:
- Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.
- Basic understanding of network architecture, computer systems, and security protocols.
- Strong interest in cybersecurity and eagerness to learn about identity management and endpoint protection.
- Good communication skills and ability to work in a team-oriented environment.
- Exposure to or interest in technologies such as:
- Firewalls (Palo Alto, Fortinet, Cisco)
- Microsoft PKI (Public Key Infrastructure)
- Email Security (Proofpoint)
- DLP Solutions (Proofpoint and Forecpoint)
- nCipher HSM (Hardware Security Module)
- Tripwire Enterprise
- Broadcom Symantec SEP, EDR, CAS
- Broadcom IGA (CA Identity Manager Suite)
Benefits:
- Health insurance with a leading global provider.
- Career progression and growth through challenging projects and work.
- Employee engagement and wellness campaigns throughout the year.
- Excellent learning and development opportunities.
- Inclusive and diverse working environment.
- Flexible/hybrid working environment.
- Open door policy.
The company is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services. Established in the region since 2004, the company has firmly positioned itself as the trusted IT security advisor by remaining vendor-agnostic and maintaining its focus on all aspects of cybersecurity.
