About the Role
The position involves a comprehensive approach to product management, merchandising, stock management, team coordination, and reporting. The successful candidate will be instrumental in optimizing online product experiences, ensuring accurate data management, and enhancing cross-functional collaboration. This role is vital in maximizing sales and showcasing luxury products effectively on the digital platform.
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What You'll Be Doing
1. Product Management:
- Manage/create/remove categories and collections on the website.
- Ensure consistency of product SKUs and labels with ERP systems.
- Liaise with the purchasing team for new launches (in line with all stores).
- Liaise with the commercial team for new brand listings.
- Manage the launch of products, including content requests from brands and stock requests from purchasing team.
- Ensure all promotions are active online (including discount promotions, GWP, and PWP by country).
2. Merchandising on Site:
- Utilize sales and customer analytics to decide how products should be displayed online to maximize sales.
- Guarantee optimum brand presentation on homepages, landing pages, and product descriptions.
- Product assortment by best sellers, unsung heroes, and new launches to optimize sales.
- Update filters and main menu navigation.
- Update homepage banners and content to guide customers toward current promotions, new products, recommendations, and best sellers.
- Optimize product pages, including product imagery, monitoring reviews, cross-sells/upsells, and special offer banners.
- Optimize the catalog to increase conversion rates.
3. Stock Management:
- Monitor stock levels to avoid out-of-stock issues during peak seasons.
4. Coordination:
- Work with purchase coordinators to ensure products used in marketing campaigns are online in time, share product links, and align with CRM for communications.
- Notify marketing/content team of new brand arrivals for photography to ensure readiness for brand launches online.
- Communicate brand updates and website changes with the team.
5. Reporting:
- Analyze and report on best sellers by week, month, country, categories, and brands.
What You’ll Need to Succeed
Analytical Skills:
- Proficiency in Microsoft Excel & experience with reporting tools e.g., Google Analytics.
Detail Oriented:
- Strong attention to detail to ensure product data integrity & website quality control.
Communication:
- Ability to collaborate effectively with cross-functional teams, including buying, marketing, logistics, & product.
Technical:
- Good understanding and experience using CMS systems e.g., SFCC with problem-solving abilities. Understanding of website fundamentals.
What We Can Offer You
- Opportunities to turn aspirations into reality through enriching experiences, learning and development opportunities, and exposure to various assignments.
- A competitive benefits package that includes healthcare, child education contribution, remote and flexible working policies, and exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, assessments and interviews must be completed independently and without assistance from generative AI tools. This ensures we understand your strengths, thinking, and situational approaches.
We Invite All Applicants to Apply
It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. Our commitment to inclusion and diversity means we welcome all applicants to apply and be a part of our exciting future. We ensure equal opportunity for all applicants without regard to gender, age, race, religion, national origin, or disability status.
