As an Associate Tech Tools & Contracts, you will support the management of SaaS, cloud platforms, and licensed technology tools across the organization. You will act as a central point of coordination between IT, Finance, Procurement, Legal, vendors, and internal stakeholders to ensure technology tools are effectively tracked, governed, and optimized.
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Location
Dubai, Dubai, United Arab Emirates
Key Responsibilities
- Maintain an accurate and up-to-date inventory of SaaS, cloud platforms, and licensed technology tools, including ownership, costs, billing frequency, usage, and renewal dates.
- Track technology spend and prepare regular reports covering tool-level and department-level costs.
- Analyze cost trends and identify unexpected increases, discrepancies, and opportunities for optimization.
- Maintain a forward-looking contract and renewal calendar, ensuring upcoming renewals are reviewed with sufficient lead time.
- Coordinate contract renewals with relevant stakeholders, including Procurement, Legal, Finance, and vendors.
- Monitor tool and license utilization to identify unused licenses, underutilized tools, and duplicate subscriptions.
- Support Software Asset Management by tracking software licenses, quantities, and entitlements against actual usage.
- Communicate with technology vendors regarding billing queries, account changes, renewals, and contractual matters.
- Review and validate technology-related invoices and ensure they contain the information required for payment processing.
- Identify potential duplication between centrally contracted tools and locally managed subscriptions.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Information Technology, Management Information Systems, or a related field.
- Previous experience in technology operations, SaaS management, software asset management, procurement, vendor management, finance operations, or a similar role.
- Strong analytical skills with the ability to work with cost, usage, and licensing data.
- Good understanding of contracts, subscriptions, invoicing, and renewal processes.
- Strong Excel or Google Sheets skills and confidence working with trackers, reports, and large sets of data.
- Strong organizational skills with the ability to manage multiple tools, vendors, contracts, and renewal timelines simultaneously.
- Good stakeholder management and communication skills, with the ability to coordinate across IT, Finance, Procurement, Legal, and business teams.
What Success Looks Like
Success in this role means creating clear visibility and control over the organization's technology tool landscape. You will help ensure that tools and licenses are properly tracked, renewals are proactively managed, unnecessary costs are identified, invoices are processed accurately, and technology spend is continuously optimized.
You will also contribute to building scalable processes that move technology tool management from manual tracking toward a more structured, automated, and data-driven operation.
