Audio Visual Technician

About the Role
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the general work order maintenance work assigned by your superior, or assisting the Engineering department’s maintenance team in completing other maintenance work. As an Audio Visual Technician, you’re not just responsible for ensuring the normal operation of hotel equipment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here’s what you’ll do during a typical day:

• AV Equipment Operations: Operate and maintain the hotel’s audio-visual equipment, including sound systems, microphones, projectors, screens, lighting, and video equipment.
• Event & Meeting Support: Set up, operate, and monitor AV equipment for meetings, conferences, banquets, weddings, and other hotel events.
• Technical Troubleshooting: Respond promptly to AV-related issues and troubleshoot equipment to ensure smooth and uninterrupted events.
• Equipment Setup & Breakdown: Install, configure, test, and dismantle AV equipment according to event requirements and schedules.
• Preventive Maintenance: Conduct regular inspections, testing, and preventive maintenance of AV equipment to ensure it remains in good working condition.
• System Monitoring: Monitor audio, video, lighting, and presentation systems during events and make adjustments as required.
• Equipment & Inventory Management: Maintain proper records of AV equipment, tools, cables, and accessories, and ensure all equipment is stored safely after use.
• Guest & Team Support: Work closely with guests, event organizers, and hotel departments to understand their AV requirements and provide technical support.
• Documentation: Record maintenance activities, equipment issues, repairs, and any technical problems requiring further attention.

Qualifications
At the company, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
  In addition, this role requires the following minimum qualifications:
• Familiar with the operation principle and fault judgment method of large data centre infrastructure (power supply, air conditioning, fire control, security, monitoring, network, etc.).
• Willing to be engaged in the monitoring post for day shift and night shift for a long period, and have enough time to study.
• Strong sense of responsibility, teamwork, professionalism, and learning ability.
• Active and motivated in work, with a good sense of service.
• Good analytical and problem-solving skills, able to work independently.

Join an Award-Winning Workplace Culture
At the company, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, the company supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.