About the Role
We are seeking an experienced Automotive Workshop Operations Manager to ensure the efficient and smooth operation of the workshop. In this role, you will lead the technical team, coordinate repair jobs, and ensure quality workmanship and timely delivery of vehicles. Your ability to organize and motivate a team is critical, especially in a busy environment.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities
- Keep daily workshop operations running smoothly, from vehicle inspections and diagnostics to repairs and maintenance.
- Lead technicians and mechanics, assign jobs, and ensure everyone understands their priorities.
- Plan repair schedules and balance workloads to meet deadlines and delivery commitments.
- Assist the team in troubleshooting challenging mechanical and electrical issues as needed.
- Check work progress and verify that repairs meet quality standards before vehicles are returned to customers.
- Identify delays and workflow issues early, and implement practical solutions.
- Communicate with customers and internal teams on repair progress, findings, costs, and expected completion dates.
- Review job orders, repair estimates, and parts requirements to keep work properly planned and costs under control.
- Coordinate with suppliers and parts teams to ensure the workshop is well-stocked with necessary components and materials.
- Ensure tools, diagnostic equipment, and workshop machinery are properly maintained and used safely.
- Maintain accurate and up-to-date service records, repair documentation, and job progress reports.
- Uphold a clean, safe, and organized working environment in adherence to workshop procedures.
- Pursue methods to improve turnaround times, team productivity, and overall workshop efficiency.
- Support and coach team members to enhance their technical skills and performance.
- Investigate recurring repair issues and implement long-term solutions.
- Monitor workshop performance and collaborate with management to improve service quality and resource utilization.
- Work closely with management to achieve operational targets and deliver a consistently positive customer experience.
Requirements
- Previous experience managing or supervising an automotive workshop or service center.
- A diploma or degree in Automotive Technology, Automotive Engineering, Mechanical Engineering, or a related field.
- Strong knowledge of vehicle diagnostics, mechanical and electrical systems, servicing, and repair procedures.
- Ability to lead a technical team, manage competing priorities, and keep jobs progressing.
- Strong organizational and problem-solving skills, with a practical approach to day-to-day challenges.
- Understanding of workshop scheduling, spare parts coordination, equipment maintenance, and cost control.
- Excellent communication skills and the ability to work effectively with technicians, customers, suppliers, and management.
- Commitment to quality workmanship, workplace safety, and continuous improvement.
- Must currently be based in the UAE and available for an in-person interview in Dubai.
Salary
AED 15,000 - 20,000
