About the Role
We are looking for a skilled and reliable AV Technician to support the setup, operation, maintenance, and troubleshooting of audio-visual equipment for meetings, conferences, presentations, trainings, events, and other hotel activities. The AV Technician will ensure all equipment is safe, functional, and ready to deliver a high-quality experience for guests and clients.
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Key Responsibilities
- Install, set up, operate, and maintain audio-visual equipment, including projectors, displays, televisions, cameras, microphones, speakers, and video conferencing systems.
- Set up and operate AV equipment for meetings, conferences, presentations, trainings, and events.
- Perform equipment testing, inspections, repairs, replacements, and troubleshooting.
- Ensure all AV equipment is functioning properly and safely before events.
- Provide professional and efficient technical support to guests, clients, and event organizers.
- Safely transport, store, and handle AV equipment, cables, and accessories.
- Maintain accurate inventory of AV equipment, cables, and accessories.
- Ensure equipment is properly stored and maintained after each event.
- Respond quickly to technical issues during events and provide effective solutions.
- Coordinate with the Events & Entertainment team to ensure smooth event operations.
- Report damaged, missing, or malfunctioning equipment to the relevant supervisor.
- Maintain a clean, organized, and safe technical work area.
- Follow hotel policies, procedures, OSM standards, and health and safety requirements.
- Attend required technical and skills training.
- Assist with other duties and hotel activities as required.
Qualifications
- Previous experience as an AV Technician, preferably in a hotel, resort, events venue, or hospitality environment.
- Good knowledge of audio-visual equipment, sound systems, lighting, projectors, displays, microphones, and video conferencing systems.
- Ability to troubleshoot basic technical and AV issues.
- Good understanding of cables, connectors, signal flow, and AV setup.
- Strong organizational and inventory management skills.
- Good communication and interpersonal skills.
- Ability to work effectively under pressure and meet event deadlines.
- Flexible to work evenings, weekends, holidays, and during events as required.
- Good command of English is preferred.
- Relevant technical qualification or certification is an advantage.
Additional Information
- Follow all hotel health, safety, environmental, and quality requirements.
- Operate, transport, and store AV equipment safely.
- Report technical faults, damaged equipment, and potential hazards immediately.
- Follow hotel emergency procedures and safety standards.
- Maintain equipment and work areas in a safe and organized condition.
- Support the hotel's commitment to quality and guest satisfaction.
- Follow the company's policies, procedures, and Operational Standards Manual (OSM).
Job Category: Design & Technical Services
Job Type: Permanent
Job Schedule: Full-Time
