AV Technician

About the Role / About the Job
The Audio-Visual (AV) Technician is responsible for delivering seamless, high-quality audio-visual services across the resort. This role supports luxury events, conferences, weddings, entertainment venues, and VIP guest requirements, ensuring all AV systems operate flawlessly while meeting the high standards of a five-star hospitality environment.

Responsibilities

• Set up, operate, and dismantle professional AV equipment for meetings, conferences, weddings, gala dinners, and live entertainment
• Operate sound, lighting, and video systems during live events with precision and attention to detail
• Ensure optimal performance of microphones, speakers, mixers, lighting consoles, LED walls, projectors, and display screens
• Provide discreet, professional on-site technical support for VIP guests and high-profile events
• Anticipate event requirements and proactively address AV needs before and during functions
• Troubleshoot technical issues quickly and effectively to minimize any guest impact
• Maintain AV equipment to five-star standards of cleanliness, safety, and functionality
• Collaborate closely with Events, Banquets, Entertainment, IT, and external vendors
• Support conference rooms, boardrooms, in-room AV systems, and resort-wide digital displays
• Maintain accurate inventory records and report maintenance or replacement needs
• Adhere strictly to resort brand standards, health, and safety regulations

Qualifications
Skills & Competencies

• Exceptional attention to detail and quality control
• Strong communication and interpersonal skills
• Calm, composed, and professional under pressure
• Service-oriented mindset aligned with five-star hospitality values
• Ability to work independently and as part of a team

Salaries and Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets/benefits provided by the hotel
• Medical Insurance Provided

Job Category: Wellness & Recreation
Job Type: Permanent
Job Schedule: Full-Time