About the Role
We are seeking to hire an AVP, Interchange & Pricing to lead strategic initiatives that enhance revenue performance and operational effectiveness within our Merchant Acquiring business. The ideal candidate brings deep experience in payments and acquiring, understands the commercial dynamics of merchant services, and can translate business goals into clear, data-driven action plans. You will work closely with Sales, Product, Marketing, Risk, and Finance to deliver sustainable growth across SME and enterprise merchant segments.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
Key Responsibilities:
- Commercial Strategy & Go-to-Market Excellence:
- Define and execute the commercial strategy for acquiring, targeting key verticals, segments, and geographies.
- Drive market segmentation, channel mix optimization (direct, partners, digital), and merchant onboarding strategies.
- Lead initiatives to reduce merchant acquisition cost (CAC) and increase merchant lifetime value (LTV).
- Sales Performance & Revenue Growth:
- Partner with sales leadership to design and implement sales operating models, performance metrics, and incentive structures.
- Enhance sales enablement through training, playbooks, and market intelligence to boost productivity and conversion rates.
- Identify opportunities to improve yield from existing merchant base via cross-sell, upsell, and usage optimization.
- Data, Insights & Performance Management:
- Build and manage dashboards and performance reporting for new signups, volume growth, retention, and profitability.
- Leverage data to forecast merchant behavior, optimize sales funnels, and track return on commercial initiatives.
- Introduce benchmarking and predictive metrics across merchant segments and channels.
- Bundling & Profitability:
- Lead strategic initiatives around bundling, discounting, and volume-based pricing strategies to support commercial goals.
- Monitor cost-to-serve and profitability by merchant type to guide commercial decisions.
- Operational Excellence & Sales Enablement:
- Streamline merchant onboarding, contracting, and activation processes in partnership with operations and risk teams.
- Oversee implementation and adoption of CRM tools, lead management platforms, and workflow automation.
- Lead continuous improvement programs to reduce friction across the merchant journey.
- Stakeholder Engagement & Leadership:
- Act as a key advisor to senior management, providing strategic insights and actionable recommendations.
- Collaborate across functions to ensure full alignment between product roadmap, marketing campaigns, and field execution.
- Lead and grow a high-performing commercial excellence team with deep domain expertise.
Qualifications
Key Requirements:
- Bachelor’s or Master's degree in Business, Finance, Economics, or related field or similar experience
- Ideally proficient with tools such as Power BI and Tableau, with an understanding of SQL and Python for Data Analysis and Commercial modelling.
- Excellent communication and interpersonal skills with experience in writing for a range of audiences, including senior leaders and non-specialists.
- Industry Experience: 10+ years in commercial, GTM, or revenue strategy roles, ideally within payments or merchant acquiring.
- Proven experience in merchant acquiring, payment processing, or related financial services industry.
- Past experience in managing Acquiring Pricing / merchant pricing / commercial models.
