An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy.
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Location
ARE, Dubai
Key Responsibilities
- You’ll build solutions, provide technical guidance, and advocate for the customer.
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
- Develop trusting relationships with customers, understanding their business needs and technical challenges.
- Consult with a range of partners from developers through to C-suite executives.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- Drive technical discussions regarding incidents, trade-offs, and risk management.
- Proactively find opportunities for customers to gain additional value from AWS.
- Solve a variety of problems across different customers as they migrate their workloads to the cloud.
- Uplift customer capabilities by running workshops and other enablement sessions.
A Day in the Life
As we continue to rapidly expand in EMEA, you’ll have plenty of opportunities to develop your technical, consulting, and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.
Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.
