We are seeking a skilled and detail-oriented Backup & CRS (Cloud Recovery Services) Engineer responsible for designing, implementing, managing, and supporting enterprise backup and disaster recovery solutions. The role ensures data protection, system availability, and minimal downtime through robust backup strategies and cloud-based recovery mechanisms.
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Key Responsibilities:
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Backup Management
- Design, implement, and maintain enterprise-level backup solutions.
- Administer and support backup tools such as Veeam, NetBackup, Commvault, or similar.
- Monitor daily backup jobs and ensure successful completion.
- Troubleshoot failed backups and perform root cause analysis.
- Perform periodic backup validation and recovery testing.
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CRS (Cloud Recovery Services) / Disaster Recovery
- Implement and manage disaster recovery solutions (DRaaS, cloud replication, failover/failback).
- Configure and maintain DR environments on cloud platforms such as Azure, AWS, or GCP.
- Develop and maintain DR plans, runbooks, and procedures.
- Execute DR drills and ensure compliance with RTO (Recovery Time Objective) and RPO (Recovery Point Objective).
- Support business continuity planning initiatives.
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System Administration & Monitoring
- Maintain backup infrastructure including storage systems, repositories, and agents.
- Ensure optimal utilization of storage resources and manage capacity planning.
- Monitor system performance and generate reports on backup/DR health.
- Apply patches, upgrades, and security updates.
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Security & Compliance
- Implement backup encryption, access control, and security best practices.
- Ensure compliance with organizational policies and regulatory requirements.
- Maintain audit logs and reports related to data protection.
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Collaboration & Support
- Work closely with infrastructure, network, and application teams.
- Provide L2/L3 support for backup and DR-related incidents.
- Participate in change management and release processes.
- Document configurations, procedures, and troubleshooting steps.
Required Skills & Qualifications:
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Technical Skills
- Strong experience with backup tools (e.g., Veeam, Commvault, Veritas NetBackup).
- Hands-on experience with cloud recovery solutions (Azure Site Recovery, AWS Backup, etc.).
- Knowledge of virtualization platforms (VMware, Hyper-V).
- Experience with Windows & Linux server administration.
- Understanding of storage technologies (SAN, NAS, object storage).
- Familiarity with scripting (PowerShell, Bash) is a plus.
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Conceptual Knowledge
- Solid understanding of RPO, RTO, DR strategies, data lifecycle management.
- Knowledge of data protection, encryption, and security practices.
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Soft Skills
- Strong analytical and troubleshooting skills.
- Good communication and documentation abilities.
- Ability to work under pressure and meet deadlines.
Experience:
3–7 years of experience in backup, storage, or disaster recovery roles. Experience in enterprise IT environments is preferred.
Education & Certifications:
Bachelor’s degree in Computer Science, IT, or a related field. Preferred certifications include:
- Veeam Certified Engineer (VMCE)
- Azure/AWS Cloud Certifications
- Veritas or Commvault certifications
Key Performance Indicators (KPIs):
- Backup success rate and job completion.
- Recovery success and DR drill performance.
- Compliance with RPO/RTO targets.
- Incident resolution time.
- System uptime and availability.
Optional (Nice-to-Have):
- Experience with automation and DevOps tools.
- Knowledge of cybersecurity frameworks.
- Exposure to hybrid cloud environments.
