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BI Specialist - Customer Experience

Unlock employer Doha, Qatar Direct to Company 1 hour ago · 08 Oct 2026

Financial

  • Estimate: $30k - $60k*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Intermediate
  • English: Professional

Position

About the Role
We are seeking a Data Analyst to optimize our airline's commercial and operational performance. In this role, you will champion data product management, support advanced analytics delivery, and assist in dataset development. You will leverage our Google Cloud Platform (GCP) architecture and Power BI environment to transform complex aviation data into scalable, high-impact data products.

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Key Responsibilities

  • Enable Data as a service: Treat data as a consumable asset, creating self-service, reusable data products for the organization.
  • Bridge Business & Tech: Translate needs from business units, especially in the area of Customer Experience, into GCP data product & technical specifications.
  • Act as Consultant: Advise business units on how to formulate questions, design experiments, and utilize data to solve operational roadblocks.
  • Advocate Strategy: Champion best practices for data governance, self-service BI, and data-informed decision making.
  • Uncover Trends: Analyze complex data, passenger, and customer journey datasets to drive strategic decisions.
  • Support the CXBI Manager in achieving deliverables for the assigned portfolio.
  • Develop insightful dashboards for the Customer Experience department.

Qualification
Qualification and Experience

  • Bachelor’s Degree or Equivalent with a minimum of 4 years of job-related experience.

Essential

  • Experience in a similar role with a focus on Power BI, Alteryx, SQL.
  • Experience working in Data Analytics in data product development or as a product owner.
  • Experience in Customer Experience and customer journey areas within an airline.
  • Work experience in managing (processing and analyzing) voluminous data.
  • Experience in preparing and delivering presentations on business performance to middle and senior management.
  • A systematic and logical approach to problem-solving with the ability to work around problems.

General Information

  • Ref # 235293
  • Location: Qatar-Doha
  • Job family: Corporate & Commercial
  • Closing Date: 2026-10-22

Be Part of an Extraordinary Story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and tackle the biggest challenges that will enhance your skills and experience. You have the chance to play a part in our future and build the life you want while being part of an international community. Our best is yet to come. To us, impossible is merely a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

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