Company logo hidden

Blockchain Security AI Application Support Engineer

Unlock employer Dubai, United Arab Emirates Posted: 07 May 2026

Financial

  • Estimate: $80k - $120k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Intermediate
  • English: Preferred

Position

At the company, our commitment to user security is driven by our highly experienced Security Team, composed of seasoned cybersecurity experts. Our team leads Security, Privacy, and Compliance efforts, boasting a proven track record with certifications such as ISO27001, PCI:DSS, and SOC 2 Type II, among others. Under a distinguished CISO known for excellence in the field, the team emphasizes hands-on experience, rapid adaptation, and strong teamwork to stay ahead of threats and ensure user safety.

Ready to apply for roles like this?

Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.

Unlock employer & apply directly

The blockchain security team specializes in secure development, utilizing core Blockchain technologies and advanced cryptographic techniques to create unique digital asset interfaces. This role presents a unique opportunity to work with cutting-edge technologies in a rapidly evolving industry.

Key Responsibilities:

  • Production Excellence & Stability: Ensure the availability and stability of production applications and blockchain infrastructure.
  • Environment Management: Oversee pre-production and staging environments to guarantee seamless delivery.
  • Incident & Problem Management: Lead the triage of application alerts, conducting root cause analysis and managing follow-ups.
  • Disaster Recovery: Coordinate testing and audits for disaster recovery, continuously improving monitoring tools and processes.
  • AI & Automation Innovation: Utilize AI expertise to build tools and agents that automate support tasks and reporting.
  • Technical Research: Stay updated on supported blockchains and DApps, assessing their supportability impacts.

Requirements:

  • Strong investigative mindset with a focus on system stability and issue resolution.
  • Experience in supporting applications within a technical environment.
  • Hands-on experience with AI/LLMs for workflow automation.
  • Proficiency in Blockchain/Web3 technologies, especially with DApps in Solana or EVM.
  • Strong communication skills for liaising between users and engineers, translating complex issues into clear updates.
  • Degree in Computer Science, Engineering, or Information Technology or a related discipline.
  • Knowledge of programming languages such as Rust, Python, Node.js, or Golang.

Benefits:

  • Competitive salary.
  • Medical insurance with extended coverage for dependents.
  • Attractive annual leave, including birthday and work anniversary leave.
  • Flexibility in work hours and hybrid or remote setups.
  • Opportunities for internal mobility and career development.
  • the company Visa card provided upon joining.

About the company:
Founded in 2016, the company serves over 80 million customers globally and is the fastest-growing cryptocurrency platform. Our vision is to promote "Cryptocurrency in Every Wallet™." We are dedicated to building a secure and compliant ecosystem that empowers builders and entrepreneurs in the digital age.

Diversity Commitment:
the company values diversity and inclusion, welcoming candidates from various backgrounds to strengthen our team.

Language Requirements:
Fluency in English is preferred.

If you are ready to advance your career with us, we encourage you to apply!

Apply Direct

Jobs you might like   View all jobs

Ready to apply for this role?

Apply Direct