About the Role
We are seeking a Broker Management Operations Specialist to join our growing team. In this role, you will manage the full lifecycle of trading accounts, serving as the main operational contact for brokers, while coordinating with internal teams. You will also play a crucial part in maintaining the KYC database, supporting trader onboarding, and identifying potential operational risks. This position offers an opportunity to work in a company that values trader development, advanced trading technologies, and effective trading strategies.
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Key Responsibilities
- Manage the full lifecycle of trading accounts: opening, closing, transfers and commission setup in reporting systems.
- Act as the main operational contact for brokers on account opening, KYC, procedures and contracts, and coordinate with internal teams.
- Maintain the KYC database and support trader onboarding, including documents for MiFID qualification.
- Agree trader commissions and risk parameters with risk managers.
- Identify potential operational risks together with Legal and Finance.
- Document and improve internal processes and policies.
Requirements
- Experience in an operations role involving work with documents, external partners and internal processes.
- Experience with client verification, KYC or handling personal documents.
- Understanding of financial markets and interest in trading.
- Confident use of Jira, Confluence, Excel and Google Workspace.
- Clear communication with external partners, attention to detail and a structured approach to work.
- English at B2 level or higher.
What We Offer
- Competitive and performance-aligned compensation package.
- Clear opportunities for long-term professional growth and strategic career development.
- A high-trust, collaborative environment with a strong ownership culture.
- Direct exposure to business decision-making with an opportunity to make a meaningful impact.
In Addition, We Provide
- Corporate housing access - up to 2-3 weeks of free accommodation per year in Larnaca (Cyprus) for vacations, business trips, or work-related travel.
- Comprehensive health insurance, including annual medical check-ups.
- Psychological support program (up to four sessions per month).
- Partial compensation for tennis training, gym memberships, other sports activities, rehabilitation, massages, and participation in competitions, including international events.
- Partial reimbursement for external professional education and certifications.
- Full access to internal educational, cultural, and entertainment initiatives, including guest lectures.
