About the Role
The Building Automation Maintenance Engineer (Maintenance Engineer – Systems) is responsible for maintaining, monitoring, troubleshooting, and continuously improving the Niagara 4-based Automation System (IKAS) and Integrated Fire Alarm Automation System (IFAS). This role encompasses system health monitoring, fault diagnosis, user and system administration, software backup management, network coordination, and support for automation system expansion and optimization.
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Key Responsibilities
- Monitor IKAS/IFAS functionality and prepare daily system health reports.
- Investigate system alarms and faults, identify root causes, and implement corrective solutions.
- Create and manage Niagara 4 user accounts according to approved access levels.
- Monitor and log system-user activities and report security or access violations.
- Manage software backups and perform system restoration when required.
- Coordinate with IT teams to resolve network, server, and virtual machine issues.
- Support maintenance teams in resolving communication issues between Niagara and connected equipment/devices.
- Configure Niagara machine IP addresses, network settings, and server communication ports.
- Provide after-hours technical support when required.
- Perform system optimization, fine-tuning, and performance improvement activities.
- Develop and configure SQL database scripts for reporting requirements.
- Maintain automation-related IT equipment, including servers, workstations, and JACE controllers.
- Investigate and resolve security alerts raised by Operations and IT departments.
- Support system expansion projects and ensure vendor/contractor compliance with approved specifications.
- Continuously develop and maintain Niagara platforms, including system configuration and graphics accuracy.
- Conduct audits and inspections of automation systems.
- Develop software solutions to improve system performance and operational efficiency.
- Prepare monthly system status and performance reports.
- Coordinate technical activities with software developers and automation system vendors.
- Collaborate with various departments to develop and implement smart automation solutions.
- Develop departmental performance, operational, and statistical dashboards.
- Manage Tridium SMA agreements for Niagara stations, including software patches, bug fixes, and version upgrades.
Required Competencies
- Knowledge of Niagara 4, including Java and HTML5 implementation.
- Strong knowledge of Building Automation Systems (BAS).
- Knowledge of energy conservation and building energy optimization.
- Strong problem-solving and Root Cause Analysis (RCA) skills.
- Good knowledge of fire alarm, lighting control, and power monitoring systems.
- Fluent in written and spoken English.
Qualifications
- Bachelor’s degree (BSc) in Computer Science, Electrical Engineering, Electronics Engineering, or an equivalent approved discipline.
- Good knowledge of Building Automation Systems and related security/automation systems.
Experience
- Minimum 7 years of overall experience in the relevant automation/building systems domain.
- Minimum 3 years of hands-on experience with Niagara platform-based Building Automation Systems.
- Experience in Niagara 4 system administration, troubleshooting, configuration, and maintenance.
- Experience with BAS/IBMS, fire alarm, lighting control, power monitoring, and related automation systems is preferred.
