About the Job:
Engaging with business stakeholders to elicit and define business project scope, business requirements, and workflows related to assigned projects or new intake items. The successful candidate will have good work experience and a desire to work in a culturally diverse organization. This position reports into the business and is not an IT Business/Systems Analyst position.
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Main Duties/Responsibilities:
- Work alongside the IT Business Systems Analyst, documenting business process requirements and business process flow related to assigned process development or improvement projects.
- Document detailed business requirements within approved systems using Scaled Agile Methodology (composing Epics).
- Engage with business leads to understand new project scope and create scope statements and high-level requirements for the project intake process.
- Document system integration requirements involving legacy platforms and third-party solutions, acting as a liaison between business units and technology teams to ensure clear communication and delivery.
- Build extensive knowledge of business operations to analyze current work procedures.
- Investigate, evaluate, and report alternative solutions to business needs, recommending preferred solutions in compliance with regulatory and enterprise architecture guidelines.
- Work with business stakeholders on developing user acceptance test cases and execute user acceptance testing.
- Monitor, track, and report UAT defects while coordinating with the QA test team for defect remediation.
Experience/Qualifications Required:
- Bachelor’s degree in business, finance, information management, or a related discipline.
- 3 years of business analysis work, preferably in the insurance or financial services sector.
- Experience in analyzing and interpreting business requirements related to insurance or financial services.
- Good understanding of UAE insurance market and regulations.
- Excellent verbal and written communication skills, with the ability to interact professionally with a diverse group, including executives and subject matter experts.
- Demonstrated understanding of business process re-engineering.
- Experience creating user acceptance testing documentation and leading UAT.
- Must be a self-starter capable of planning and leading work sessions with minimal oversight.
- Familiarity with business analysis techniques such as process modeling, root cause analysis, data modeling, process mapping, and traceability is desirable.
- Good knowledge and experience in Scaled Agile Framework and overall Agile methodologies.
Skills Required:
- Strong communication and interpersonal skills.
- Team working abilities (internal/external).
- Customer focus (internal/external).
- Good organizational and time management skills.
- Negotiation and decision-making skills.
- Advanced user of Microsoft applications (Word, Excel, Project, Visio).
- Experience in using Jira and Azure DevOps platforms.
- Problem identification and solving capabilities.
- Knowledge of Scaled Agile Framework.
- Six Sigma certifications would be a plus.
- Data analysis and interpretation skills.
- Critical thinking.
