We are currently looking for a Business Analyst - Airline Payment Gateway Expert for our Qatar operations with the following skill set and terms & conditions.
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Responsibilities
- Work with product owners, business team, CMO, and vendors to gather business requirements related to payment systems.
- Align payment gateway requirements with business and technical needs, furthermore provide analysis on the provided requirement to initiate the implementation/development.
- Conduct end to end testing of integrated payment systems to ensure proper handling of transactions, portals, settlements, and chargebacks.
- Assist the UAT Team to create test plans, test cases, and support to perform UAT (User Acceptance Testing) to validate the functionality and performance of payment solutions.
- Reporting of SIT/UAT issues with vendor and making sure to get resolution of any issues that arise during testing phases.
- Act as the liaison between internal teams (Business, CMO, Risk, B24) and external vendors (HDPS) or Government/Non-Government merchants.
- Manage merchant onboarding including registration, integration and set-up, payment processing set-up, training, support, and post onboarding support.
- Provide ongoing support after payment gateway implementation to ensure smooth operation.
- Analyse and provide solutions for PLV issues, ensuring minimal disruptions in payment processing.
- Support the continuous enhancement of payment features based on user feedback.
Location
Doha, Qatar
Work Conditions
Joining time frame: 2 weeks (maximum 1 month)
