Business Analyst - Airline Payment Gateway Expert

We are currently looking for a Business Analyst - Airline Payment Gateway Expert for our Qatar operations with the following skill set and terms & conditions.

Responsibilities

• Work with product owners, business team, CMO, and vendors to gather business requirements related to payment systems.
• Align payment gateway requirements with business and technical needs, furthermore provide analysis on the provided requirement to initiate the implementation/development.
• Conduct end to end testing of integrated payment systems to ensure proper handling of transactions, portals, settlements, and chargebacks.
• Assist the UAT Team to create test plans, test cases, and support to perform UAT (User Acceptance Testing) to validate the functionality and performance of payment solutions.
• Reporting of SIT/UAT issues with vendor and making sure to get resolution of any issues that arise during testing phases.
• Act as the liaison between internal teams (Business, CMO, Risk, B24) and external vendors (HDPS) or Government/Non-Government merchants.
• Manage merchant onboarding including registration, integration and set-up, payment processing set-up, training, support, and post onboarding support.
• Provide ongoing support after payment gateway implementation to ensure smooth operation.
• Analyse and provide solutions for PLV issues, ensuring minimal disruptions in payment processing.
• Support the continuous enhancement of payment features based on user feedback.

Location
Doha, Qatar

Work Conditions
Joining time frame: 2 weeks (maximum 1 month)