We are seeking a highly analytical, hands-on Business Analyst to support product development, operations, and technology teams within a dynamic FinTech environment. The ideal candidate excels in gathering requirements, documenting processes, analyzing data, and translating business needs into actionable solutions. A strong eye for detail, structured thinking, and the ability to work in fast-paced, tech-led environments is essential. Experience in financial services or FinTech is an added advantage.
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Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Full-time
Responsibilities:
- Requirements Gathering & Documentation: Work closely with various teams to understand business needs and document requirements in structured formats.
- Hands-On Analysis & Problem Solving: Analyze business problems and operational pain points, propose practical solutions.
- Process Mapping & Optimization: Map existing processes, identify inefficiencies, and redesign processes for scale and efficiency.
- Cross-Functional Collaboration: Act as a bridge between business and technology teams, ensuring clear communication of requirements.
- Testing & Validation: Develop and execute test cases, validate solutions, and support go-live readiness.
- Reporting & Insights: Prepare reports and analyze performance trends to support decision-making.
- Compliance & Regulatory Awareness: Ensure processes align with regulatory standards and support compliance reviews.
Requirements:
- 2–4 years of experience as a Business Analyst in FinTech, digital banking, payments, or SaaS preferred.
- Strong experience in requirements gathering, documentation, and process mapping.
- Solid understanding of technology fundamentals and integrations (APIs, data flows).
- Hands-on experience with tools such as JIRA, Confluence, and SQL is advantageous.
- Ability to work in agile environments (Scrum/Kanban).
- Strong communication skills to influence and align teams.
- Detail-oriented, structured, proactive, and comfortable working with ambiguity.
Key Competencies:
- Analytical & structured thinking
- Attention to detail
- Strong documentation skills
- Problem-solving mindset
- Cross-functional collaboration
- Data-driven decision making
- Ability to manage multiple priorities
- Customer-first mindset
- High ownership and accountability
Preferred Attributes:
- FinTech product exposure (wallets, payments, lending, etc.).
- Comfortable with fast-paced environments.
- Curious and passionate about improving processes.
- Ability to challenge existing methods and bring fresh perspectives.
Language Requirements: Not specified.
