About the Job: Emirates NBD is a market leader in the MENAT (Middle East, North Africa, and Türkiye) region, serving over 20 million customers across 13 countries. The Emirates NBD Group operates 853 branches and 4,213 ATMs/SDMs and is recognized as the top financial services brand in the UAE with a brand value of USD 3.89 billion. The bank strives to help customers achieve their financial goals through a wide range of banking products and services, including retail, corporate, Islamic, investment, private banking, asset management, global markets, treasury, and brokerage operations.
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The Business Analyst will work closely with the Product Owner to develop a next-generation application for Relationship Managers (RMs) and Virtual RMs (VRMs), facilitating better management of daily business activities. This position supports the bank’s AI-first strategy and requires collaboration with various teams such as RMs, VRMs, Advanced Analytics, Technology Solution Architects, and Developers. The successful candidate will possess a mix of program management experience, AI tool proficiency, and agile delivery expertise to drive digital transformation within the Business Banking unit.
Responsibilities:
- Assist the Product Owner in requirements elicitation and backlog grooming.
- Collaborate with UX/UI designers for an intuitive, user-centric design.
- Support the integration of AI tools into RM/VRM workflows with Advanced Analytics teams.
- Act as a gatekeeper for user story certification, ensuring all conditions are met before release.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field (Master’s degree is a plus).
- Minimum 3 years of program or project management experience, preferably in banking or fintech.
- Familiarity with AI tools and their application in business contexts.
- Knowledge of the Middle East banking market is highly desirable.
- Proficiency in project management tools like JIRA and Confluence.
- Ability to work collaboratively in cross-functional teams.
- Strong communication and articulation skills.
What We Offer:
- Competitive salary package
- Market-leading incentives
- Strong emphasis on work/life balance
- Generous annual leave and private healthcare
- Access to a world-class learning and development platform for career growth
- Preferential banking facilities for employees
Why Join Us?
At Emirates NBD, we aspire to be an employer of choice, providing opportunities to help realize each employee's potential. We are reimagining the future of work to ensure everyone can excel by acquiring new digital skills and knowledge. Our goal is to empower employees to build valuable career experiences while contributing effectively to our bank’s success. Emirates NBD is an equal opportunity employer, and all qualified applicants will receive consideration for employment.
