About the Role
The Business Analyst acts as the critical bridge between business objectives and technical AI execution. This role is responsible for driving the successful delivery of AI-powered solutions by translating complex business needs into actionable technical requirements and system specifications. You will ensure that every AI initiative is aligned with ethical, regulatory, and performance standards while supporting the end-to-end lifecycle—from initial elicitation and feasibility testing with Data Scientists to User Acceptance Testing (UAT) and change management. Your goal is to ensure AI tools are not only technically sound but also practically integrated into banking workflows to drive measurable business value.
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Responsibilities
Your responsibilities as the Business Analyst include:
- Facilitation of workshops and interviews to gather and document business requirements, translating them into clear AI specifications for data inputs and model outputs.
- Partnering with Data Scientists and ML Engineers to validate the feasibility of AI use cases and ensure alignment with strategic business goals.
- Defining AI-specific test strategies, including model validation, bias detection, and performance benchmarking to ensure accuracy and fairness.
- Developing tailored training materials and user manuals to help staff understand AI confidence scores, outputs, and system limitations.
- Identifying high-impact opportunities for AI-driven automation and predictive analytics within existing banking processes.
- Acting as an "analytics translator," communicating complex requirements between business units and IT while ensuring traceability throughout the project lifecycle.
Requirements
What we need you to have:
- A Bachelor’s Degree in Computing, Engineering, Commerce, or Business Administration.
- A minimum of 5 years of experience in professional business analysis.
- A proven track record of supporting AI/ML project lifecycles, specifically in requirement documentation and UAT support.
- Experience navigating regulatory compliance and data governance within a financial services environment.
- Proven ability to convert vague business needs into precise technical metrics and performance benchmarks for AI systems.
- Experience in model validation techniques and a strong understanding of how to detect anomalies or bias in AI behavior.
- Expertise in maintaining detailed audit trails, versioning, and decision logic documentation for AI models.
- Deep understanding of data privacy regulations, ethical AI principles, and internal governance frameworks.
- Skilled in analyzing complex workflows to find automation "hotspots" suitable for AI intervention.
- Strong experience in stakeholder management and excellent presentation and communication skills.
What we'd like you to have:
- Proven ability to explain "black box" AI concepts to non-technical users in a way that builds trust and promotes responsible usage.
- Familiarity with improving business analysis processes to support rapid, iterative AI development cycles.
- Ability to uncover "hidden" business needs that stakeholders may not yet realize can be solved by AI.
- A proactive mindset regarding the monitoring of AI model behavior for ethical concerns or performance drift.
Benefits
Benefits & Growth Opportunities:
- Competitive salary.
- Visa Sponsorship for the successful individual.
- Comprehensive health insurance for the successful individual.
- Professional development and certification support.
- Opportunity to work on cutting-edge AI projects.
- Career advancement opportunities in a rapidly growing AI company.
This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving the company's success in delivering transformative AI solutions to clients.
At the company, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to specialised AI and data solutions.
Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.
If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.
