About the Role
In this role, you will collaborate with business stakeholders and technology teams to identify opportunities for digital transformation and process improvement within the insurance domain. You will analyze existing systems, processes, and workflows to identify bottlenecks and areas for improvement, ensuring that business requirements are effectively gathered, analyzed, and documented for digital solutions. Your contributions will drive project implementation while leading change management activities to ensure successful adoption of new initiatives.
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Key Responsibilities
- Collaborate with business stakeholders and technology teams to identify opportunities for digital transformation and process improvement within the insurance domain.
- Analyze existing systems, processes, and workflows to identify bottlenecks and improvement areas.
- Gather, analyze and document business requirements for digital solutions.
- Develop business requirements, functional specifications, and user stories aligned with business objectives.
- Work closely with cross-functional teams, Product Owners, and development teams to drive project implementation.
- Lead change management activities for digital transformation initiatives.
- Conduct impact assessments and stakeholder analysis.
- Develop communication plans, training materials, and workshops to support change adoption.
- Monitor and evaluate the effectiveness of transformation initiatives.
- Champion Agile/Scrum methodologies and promote continuous improvement.
- Facilitate workshops, discussions, and stakeholder meetings.
- Collaborate with Product Owners and development teams to prioritize and refine user stories.
- Drive retrospectives, feedback sessions, and continuous Agile process improvements.
Required Skills
- 10+ years of experience as a Business Analyst in the Insurance domain.
- Strong experience in Insurance Digital Transformation projects.
- Strong understanding of Insurance processes, products, and workflows.
- Experience in requirements gathering, business process analysis, and process modeling.
- Strong experience in BRD, FRD, Functional Requirements, and User Stories.
- Hands-on experience with Agile/Scrum methodologies.
- Experience working with Product Owners, Developers, and cross-functional teams.
- Strong stakeholder management and communication skills.
- Experience in Change Management and Impact Assessment.
- Ability to translate business requirements into functional/technical specifications.
- Excellent analytical, presentation, and facilitation skills.
- Middle East/GCC Insurance experience is highly preferred.
- Willingness to relocate to UAE is mandatory.
Preferred Qualifications
- CBAP / CSM / CSPO or similar certification.
- Experience working on large-scale insurance digital transformation projects.
- UAE / GCC / Middle East insurance experience.
- Preferred Tamil-speaking candidates.
Qualifications
- Professional certifications in business analysis (e.g., CBAP) or agile methodologies (e.g., CSM, CSPO) are advantageous.
- Experience working on large-scale digital transformation projects in the insurance sector.
Additional Information
All your information will be kept confidential according to EEO guidelines.
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
