About
Engaging with business stakeholders to elicit and define business project scope, business requirements, and workflows related to assigned projects or new intake items. This position will report into the business and is not an IT Business/Systems Analyst position.
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Main Duties/Responsibilities
- Work alongside the IT BSA, documenting business process requirements and business process flow related to assigned process development or process improvement projects.
- Document all detailed business requirements within internally approved systems using Scaled Agile Methodology (Composing Epics).
- Engage with business leads to understand new project scope, creating scope statements and high-level scope requirements as required for the portfolio and project intake process.
- Document system integration requirements involving legacy platforms and third-party solutions, acting as a liaison between business units and technology teams to ensure clear communication and delivery.
- Build extensive knowledge of business operations to analyze current work procedures and practices.
- Investigate, evaluate, and report alternative solutions to business needs and recommend preferred solutions in compliance with regulatory standards and enterprise architecture guidelines.
- Work closely with IT Business Systems Analysts to ensure business processes align with technology solutions.
- Participate in systems analysis design sessions as needed.
- Collaborate with business stakeholders in the development of user acceptance test cases and the execution of user acceptance testing.
- Monitor, track, and report UAT defects while coordinating with the QA test team for defect remediation.
Experience/Qualifications Required
- Bachelor’s degree in business, finance, information management, or a related discipline.
- 3 years of business analysis work, preferably in the insurance or financial services sector.
- Experienced in the analysis and interpretation of business requirements across all aspects of transacting insurance or financial services business.
- Good understanding of the UAE insurance market and regulations.
- Excellent verbal and written communication skills with the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Experience in the analysis and support of the production of project proposals or business cases.
- Proven understanding of business process re-engineering.
- Experienced in creating user acceptance testing documentation and leading UAT.
- Must be a self-starter able to plan and lead work sessions with little oversight.
- Familiarity with Business Analysis techniques such as process modeling, root cause analysis, data modeling, process mapping, and traceability is desirable.
- Good knowledge and experience in Scaled Agile Framework and Agile overall.
Skills Required
- Strong communication skills
- Eagerness to learn new business processes
- Excellent interpersonal skills
- Teamwork - internal/external
- Strong customer focus - internal/external
- Good business/product knowledge
- Outstanding organizational skills
- Effective time management skills
- Proficient negotiation skills
- Sound decision-making abilities
- Advanced user of Microsoft applications – Word, Excel, Project, Visio
- Experience with Jira, Azure DevOps Platforms
- Ability to identify problems and engage in problem-solving
- Knowledge of the Scaled Agile framework
- Six Sigma certifications would be a plus
- Data analysis and interpretation skills
- Critical thinking skills
Location
Dubai, United Arab Emirates
