The Business Analyst (BA) for on-premise MDM applications acts as the bridge between business stakeholders, data owners/stewards, and technical delivery teams to define and deliver MDM capabilities. The BA leads discovery and requirements definition for master data domains and processes, documents business rules for matching/merging and survivorship, supports data quality and governance alignment, and ensures end-to-end traceability through testing and deployment readiness.
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Key Responsibilities:
- Conduct stakeholder workshops to gather and document business, functional, and non-functional requirements for on-prem MDM enhancements and BAU changes (process flows, CRUD, stewardship workflows).
- Define, document, and obtain sign-off for MDM business rules including match/merge rules, survivorship criteria, golden record attributes, and exception handling; support periodic review of rules with SMEs.
- Create and maintain source-to-target mappings, data lineage documentation, and business rule catalogs for mastered entities and integrations.
- Partner with Data Quality and technical teams to define DQ requirements and controls, and ensure traceability to implemented rules.
- Support governance alignment by defining business glossary needs and metadata requirements for cataloging and lineage.
- Coordinate data sourcing and ingestion readiness, validate source system attributes, clarify transformation logic, and ensure completeness for DQ monitoring.
- Support testing and deployment: derive acceptance criteria, review test cases, support UAT, validate data outcomes, and manage defects through release cycles.
- Produce high-quality documentation (BRD/FRD, user stories, process maps, SOPs, runbooks) and ensure requirements traceability from discovery to production sign-off.
Required Skills & Experience:
- 5+ years of Business Analysis experience in data-centric programs (MDM, reference data, data quality, data governance, or data integration).
- Strong understanding of MDM concepts: master data domains, golden record, match/merge, survivorship, hierarchy/reference data, and stewardship workflows.
- Hands-on experience creating BRD/FRD, user stories, and process maps; strong requirements traceability and sign-off management.
- Strong analytical skills with proficiency in SQL and Excel for data analysis, validation, and reconciliation support.
- Excellent stakeholder management and communication skills; ability to translate business needs into clear, testable requirements for technical teams.
Preferred Skills:
- Experience working with on-prem MDM application stacks (e.g., Siebel UCM/Customer Hub) and familiarity with match-rule and survivorship configuration concepts.
- Exposure to Data Governance and metadata practices including business glossary and catalog/lineage concepts.
- Experience in Agile delivery (user stories, backlog grooming, sprint ceremonies) and familiarity with tools such as JIRA/Confluence.
Location: Abu Dhabi Emirate, United Arab Emirates
Work Conditions: On-site, Full-time
