Business Analyst

We are currently looking for a Business Analyst for our Qatar operations with the following skill set and terms & conditions.

Responsibilities

• Work with product owners, business team, CMO, and vendors to gather business requirements related to payment systems.
• Align payment gateway requirements with business and technical needs, furthermore provide analysis on the provided requirement to initiate the implementation/development.
• Conduct end-to-end testing of integrated payment systems to ensure proper handling of transactions, portals, settlements, and chargebacks.
• Assist the UAT Team to create test plans, test cases, and support to perform UAT (User Acceptance Testing) to validate the functionality and performance of payment solutions.
• Act as the liaison between internal teams (Business, CMO, Risk, B24) and external vendors (HDPS) or Government/Non-Government merchants.
• Manage merchant onboarding including registration, integration and setup, payment processing setup, training, support, and post-onboarding support.
• Provide ongoing support after payment gateway implementation to ensure smooth operation.
• Analyze and provide solutions for PLV issues, ensuring minimal disruptions in payment processing.
• Support the continuous enhancement of payment features based on user feedback.

Joining Time Frame
2 weeks (maximum 1 month)

Location
Doha, Qatar