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About the Role Jobholders at this level are responsible for developing frameworks, policies, and operational plans. They analyze complex challenges, understand business needs, integrate multiple concepts, and translate them into actionable measures, while providing support to enhance the department’s performance. Their key operational duties include delivering world-class training courses on business continuity management, assisting in developing the competencies of team members related to business continuity, supporting strategic decision-making in the absence of the director, participating in the formulation of the management’s strategy and objectives, and helping formalize relevant plans to align with strategic directions. Job Responsibilities - Collect and gather organizational business continuity risks and conduct business impact analysis and risk assessment to form a clear picture of the company's current state highlighting threats and setting priorities. - Conduct research and benchmark studies to identify latest trends and best practices applicable within the company to maintain business continuity. - Develop business continuity plan, set frameworks and related guidelines coordinating with Planning and Monitoring function to ensure alignment with Enterprise Risk Management strategy. - Prepare and communicate incident management handbooks and manual including incident management processes with related internal stakeholders ensuring solid understanding to assist effectively emergency management. - Install coordination mechanisms with IT & Digitization function to keep track of detected incidents and ensure proper handling of events. - Conduct and run risk workshops with stakeholders to ensure they are aware of all relevant changes and updates. - Use ERM SAS software and tools as needed. - Manage business continuity plan implementation to highlight and evaluate organizational risks identifying gaps that could potentially disrupt business operation and jeopardize business continuity and crisis management strategy. - Conduct periodic tests on business continuity plan implementation and perform business impact analysis across the company's functions to safeguard readiness in facing disruptions. - Prepare necessary awareness and training sessions for business continuity to ensure solid understanding of related stakeholders and improve functions’ risk capabilities. - Maintain deep knowledge in ISO 22301 standards to perform periodical audits and maintain ISO 22301 certification specifying needed requirements to implement, maintain, and improve business continuity management system. - Follow relevant policies, processes, and standard operating procedures to ensure work is conducted in a controlled and consistent manner. - Help solve escalated problems and provide support for junior team members to ensure work is executed efficiently. - Escalate complex problems to the relevant person to ensure issues are resolved properly. - Train junior staff on job activities to ensure the transfer of know-how, when applicable. - Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/junior staff. Job Details - Collect and conduct business impact analysis and risk assessments to form a clear understanding of the authority’s current status, highlight threats, and prioritize accordingly. - Conduct research and benchmarking to identify the latest trends and best practices implemented within the authority to maintain business continuity. - Develop the business continuity plan and establish related frameworks and guidelines in coordination with the Planning and Monitoring Department to ensure alignment with the institutional risk management strategy. - Initiate coordination mechanisms with the Technical Systems and Digitalization Department to track identified incidents and ensure proper event handling. - Organize and manage business continuity workshops with stakeholders to ensure their awareness of all relevant changes and updates. Education Bachelor’s degree in Business Administration, Engineering, Information Technology or equivalent is preferred. Experience A minimum of 2 years of relevant experience. Competencies - Fact Based Recommendations - Developing - Corporate Governance and Compliance - Developing - Policy Making - Developing - Data Analytics - Developing - Enterprise Risk Management - Developing - Professionalism - Developing - Collaboration and Communication - Developing - Results Oriented - Developing - Customer Focus - Developing - Enablement of Change and Innovation - Developing.
