ABOUT THE ROLE
The Business Developer will support business development activities within the company by conducting market and customer research, gathering and organizing opportunity information, assisting with proposals and business cases, and coordinating follow-up activities with internal stakeholders. This role contributes to identifying potential growth opportunities, maintaining accurate pipeline records, and supporting timely, well-informed business development decisions in alignment with departmental priorities.
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KEY ACCOUNTABILITIES & ACTIVITIES
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Business Development Support
- Support execution of assigned business development activities in accordance with departmental plans and priorities.
- Gather background information on prospective opportunities, customers, and service requirements.
- Assist in tracking business development actions, milestones, and follow-up items.
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Opportunity Research & Identification
- Research potential opportunities relevant to the company and associated government digital services.
- Collect initial information on customer needs, opportunity scope, and expected outcomes.
- Prepare opportunity summaries for review and qualification by senior team members.
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Market & Customer Analysis
- Collect and organize market information, sector developments, customer feedback, and relevant benchmarks.
- Support analysis of customer needs and emerging service requirements.
- Summarize research findings in clear reports and presentation materials.
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Proposal Preparation & Documentation
- Assist in preparing proposals, presentations, capability statements, and related business development documents.
- Coordinate collection of technical, commercial, and operational inputs from relevant teams.
- Check documents for completeness, consistency, and alignment with approved requirements.
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Business Case & Opportunity Assessment
- Gather data and assumptions needed for preliminary business cases and opportunity assessments.
- Support documentation of expected benefits, costs, dependencies, and implementation considerations.
- Maintain supporting analysis and records for management review.
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Stakeholder Coordination
- Coordinate meetings and follow-ups with relevant internal stakeholders and business development team members.
- Record requirements, discussion outcomes, and agreed action items.
- Escalate unclear requirements and outstanding dependencies to the responsible team members.
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Pipeline Tracking & Reporting
- Maintain accurate records of leads, opportunities, customer interactions, and next steps.
- Update opportunity status and support periodic pipeline reports.
- Identify missing information and follow up with relevant stakeholders to maintain data quality.
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Continuous Improvement & Team Support
- Support improvements to business development templates, records, and reporting practices.
- Organize lessons learned and reusable information from completed activities.
- Contribute to team initiatives and knowledge sharing as assigned.
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Policies, Processes & Procedures
- Follow all relevant departmental policies, processes, standard operating procedures and instructions to ensure work is carried out in a controlled and consistent manner.
- Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
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Information Security
- Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
JOB SPECIFICATIONS
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Academic and Professional Qualifications
- Bachelor’s degree in Business Administration, Marketing, Economics, Information Systems, or a related field.
- Relevant introductory training in business development, sales, or business analysis is preferred.
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Years and Nature of Experience
- 0–2 years of experience in business development, sales support, market research, or a related field; entry-level candidates may be considered.
- Basic knowledge of market research, business documentation, reporting, and stakeholder coordination.
- Familiarity with government services or technology solutions is an advantage.
