Business Development Executive

About the Role / About the Job
We are seeking a high-energy and results-oriented Business Development Executive to drive new customer acquisition and revenue growth for enterprise IT software, AI solutions, and professional services across the UAE and GCC markets. The ideal candidate will have 1–5 years of experience in B2B sales, inside sales, or business development within the IT software, technology solutions, or IT services industry. Fresh graduates with excellent communication skills, a strong interest in technology sales, and a goal-oriented mindset may also be considered.
This role requires strong prospecting capabilities, excellent client engagement skills, and the ability to build a healthy sales pipeline, develop new accounts, and close business opportunities in a target-driven environment.
Experience: 1–5 years
Notice Period: Up to 60 days
Location: Dubai, UAE
Market Coverage: UAE and GCC

Key Responsibilities

1. Business Development and Lead Generation

   • Identify, prospect, and qualify new business opportunities across enterprise IT software, AI solutions, cloud platforms, and professional services.
   • Generate leads through outbound calls, emails, LinkedIn outreach, industry events, partner referrals, and networking activities.
   • Conduct consistent outbound calling and follow-up activities to schedule discovery meetings and nurture prospective customers.
   • Identify target accounts, decision-makers, and potential business opportunities within the assigned territory.
   • Build a strong pipeline of prospective customers to support new customer acquisition and revenue growth.

2. Sales Pipeline and Account Management

   • Own and manage the sales pipeline from initial prospecting through qualification, opportunity development, negotiation, and closure.
   • Maintain accurate customer information, opportunity records, and sales forecasts within the CRM system.
   • Develop relationships with prospective customers and identify opportunities to expand existing accounts.
   • Ensure consistent follow-ups with leads and prospects to improve conversion rates and sales velocity.
   • Contribute to new business development, account growth, renewals, and cross-selling or upselling initiatives.

3. Customer Engagement and Solution Positioning

   • Conduct initial discovery meetings to understand customer requirements, business challenges, and technology needs.
   • Coordinate with pre-sales and technical teams to arrange product demonstrations and develop relevant solution proposals.
   • Position IT software, cloud, AI, and infrastructure solutions based on customer requirements and business objectives.
   • Communicate the value proposition, benefits, and business case of proposed solutions to prospective customers.
   • Build strong relationships with customer stakeholders and maintain engagement throughout the sales cycle.

4. Proposal Development and Deal Closure

   • Coordinate the preparation and submission of proposals, RFPs, RFQs, quotations, and commercial documentation.
   • Work with internal teams to develop appropriate pricing and commercial proposals.
   • Participate in client negotiations and manage commercial discussions to progress opportunities towards closure.
   • Follow up on proposals and address customer concerns to improve conversion rates.
   • Work towards achieving monthly and quarterly sales targets, including revenue, gross profit, and recurring revenue objectives where applicable.

5. Vendor and Channel Partner Collaboration

   • Collaborate with technology vendors, distributors, and channel partners to generate demand and develop joint sales opportunities.
   • Support deal registration, partner-led campaigns, and co-marketing initiatives.
   • Coordinate with vendor teams to access product expertise, sales enablement resources, and relevant certifications.
   • Build productive relationships with channel partners to expand market reach and strengthen business opportunities.

6. Market Research and Competitive Intelligence

   • Monitor competitor offerings, pricing, market developments, and emerging technology trends across the UAE and GCC.
   • Identify new customer segments, industry opportunities, and potential accounts.
   • Gather customer and market feedback to refine sales strategies and solution positioning.
   • Stay informed about enterprise IT solutions, cloud technologies, automation, and AI-related offerings.

7. Sales Reporting and Performance Tracking

   • Provide regular updates on sales activities, qualified opportunities, pipeline progress, and revenue forecasts.
   • Track key performance indicators, including meetings booked, demonstrations conducted, proposals submitted, and deals closed.
   • Maintain reliable CRM records and ensure accurate sales forecasting.
   • Consistently work towards monthly and quarterly business development targets.

Must-Have Skills

• IT Sales
• IT Software Sales
• Business Development
• B2B Sales and Inside Sales
• Lead Generation and Prospecting
• New Customer Acquisition
• Sales Pipeline Management
• Client Relationship Management
• Negotiation and Deal Closure
• Excellent Verbal and Written Communication

Good-to-Have Skills

• Linux
• Amazon Web Services (AWS)
• Cloud Computing
• Containers and Kubernetes
• Automation Tools such as Ansible
• Virtualisation Technologies
• Backup and Disaster Recovery
• DevSecOps
• Enterprise Software and IT Infrastructure Solutions
• CRM Tools such as Salesforce, HubSpot, or Zoho

Candidate Requirements

• 1–5 years of experience in B2B sales, inside sales, business development, or account management within IT software, technology solutions, or IT services.
• Fresh graduates with strong communication skills, sales aptitude, and a willingness to learn may also be considered.
• Excellent spoken and written English, with strong presentation, persuasion, and negotiation abilities.
• Familiarity with enterprise IT solutions, cloud platforms, software products, or technology services.
• Comfortable with high outbound activity, prospecting, customer meetings, and target-driven sales environments.
• Working knowledge of CRM systems such as Salesforce, HubSpot, Zoho, or similar platforms.
• Bachelor's degree in Business, Information Technology, Engineering, or a related discipline is preferred.
• Willingness to travel for customer meetings and business development activities across the UAE and GCC.
• A valid UAE driving licence is an advantage.

Key Performance Indicators

• Number of qualified sales opportunities generated per month.
• New customer acquisition and revenue or gross profit target achievement.
• Sales pipeline growth and opportunity conversion rates.
• Number of customer meetings, product demonstrations, and proposals completed.
• Renewal performance and cross-selling or upselling contributions.
• CRM accuracy and sales forecast reliability.

What the Organisation Offers

• Competitive base salary with uncapped performance-based incentives.
• Transparent commission structure with additional rewards for exceeding targets.
• Vendor certification and professional development opportunities.
• Career growth in a performance-driven environment.
• Health insurance and standard UAE employment benefits.