About the Role
We are seeking a Business Development Manager – Business Assurance & Digital Trust to drive business growth across the GCC, focusing on management-system certification, assurance, and Digital Trust services. The ideal candidate will have a strong background in B2B services sales and business development, with a proven track record in securing enterprise contracts and managing complex commercial deals.
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Responsibilities
- Develop and implement business development plans to drive growth across the GCC.
- Identify and secure new business opportunities in management-system certification, QHSE, sustainability, Academy, and Digital Trust services.
- Develop opportunities for various ISO certifications (ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 27701, ISO 22301, ISO 42001, ISO 20000-1) and relevant cloud and security assurance services, within the company-approved scope.
- Target key sectors including banking, fintech, government, healthcare, telecommunications, cloud and data centres, technology, and major private enterprises.
- Build and maintain strong relationships with senior decision-makers, including CIOs, CISOs, CROs, COOs, compliance, privacy, risk, and procurement teams.
- Manage the full sales cycle, including prospecting, client meetings, opportunity qualification, proposal preparation, negotiation, and contract closure.
- Develop annual territory and key-account plans, focusing on new customers, competitor transfers, cross-selling, new services, and existing account growth.
- Identify opportunities for integrated certification programmes, multi-country contracts, third-party assurance, and Digital Trust services.
- Lead tenders, commercial proposals, framework agreements, and negotiations for major enterprise accounts.
- Maintain and manage the sales pipeline through Salesforce (SFDC), ensuring accurate reporting, opportunity tracking, and sales forecasts.
- Monitor sales performance, qualified pipeline, conversion rates, order intake, profitability, and forecast accuracy.
- Work closely with local Business Managers, technical specialists, and operational teams to develop commercially and technically suitable solutions.
- Coordinate with technical teams to confirm service scope, accreditation requirements, auditor availability, and delivery timelines.
- Ensure pricing and commercial proposals meet internal profitability requirements and approval procedures.
- Support smooth handover of secured contracts to Operations and maintain strong customer relationships.
- Ensure compliance with the company policies, integrity standards, data protection, accreditation requirements, and certification impartiality rules.
Qualifications
- Minimum 12 years of experience in B2B services sales and business development, with a proven track record of personally securing enterprise contracts.
- Strong sales experience in Testing, Inspection and Certification (TIC), Business Assurance, management-system certification, cybersecurity, Digital Trust, risk advisory, IT/cloud consultancy, or multinational professional services.
- Proven experience in developing new business, managing key accounts, and closing complex commercial deals.
- Strong network of enterprise and government clients across the GCC.
- Experience dealing with senior decision-makers across technology, risk, compliance, and executive management.
- Strong commercial knowledge of management-system assurance or Digital Trust services, with the ability to develop expertise across both areas.
- Understanding of accredited certification, independent assurance, and advisory services, including impartiality requirements.
- Experience managing complex tenders, proposals, contract negotiations, and multi-country opportunities.
- Strong knowledge of sales pipeline management, forecasting, and Salesforce (SFDC).
- Excellent communication, presentation, and negotiation skills in English.
- Willingness to travel regularly across the GCC.
- Arabic language skills are an advantage.
- Relevant certifications in cybersecurity, risk management, auditing, or management systems are an advantage.
Additional Information
The ideal candidate should possess strong business development and relationship management skills, demonstrating the ability to independently identify opportunities, develop new accounts, and close enterprise contracts. This position requires strong commercial judgement, effective stakeholder management, and close collaboration with regional teams to support business growth while maintaining high-quality and compliance standards.
