This role is responsible for growing the company's business in the Kingdom of Saudi Arabia (KSA) as well as pipeline development, external customer engagement, and serving as the voice of the customer to internal the company stakeholders. This position will coordinate the planning and management of customer correspondence, capture/proposal gate reviews, leadership visits, trade shows, external consultants, and internal team reviews. This individual will also develop associated financial tools and track relevant metrics to include 5-Year Plan assessments, New Business Investment (NBI) requirements, and Enterprise the company Pipeline Manager (ERPM) opportunities.
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Responsibilities to Anticipate
- Partner with requirements & capabilities, product line, and functional leaders across the enterprise to evaluate customer insights and market dynamics to support the development and implementation of an enterprise-wide strategy for the Royal Saudi Armed forces.
- Regularly update the company stakeholders with customer needs assessments, market data, opportunity identification, development status, and key pursuits and milestones.
- Understand and communicate the budgeting and requirements process for the KSA customer, including the process steps that the customer uses.
- Develop input to country strategies, driving the development and communication of those strategies back to RTN strategic business units.
- Articulate through customer intimacy, the priorities of the customer and their concept of operations to help align internal priorities of RTN to meet the requirements of the customer.
- Based on customer priorities and gaps, develop and shape new business opportunities to aid the customer in filling the gaps in line with their priorities.
- Develop and maintain customer contact and engagement plans to establish a one the company approach to managing the customer relationship.
- Manage ERPM opportunities in coordination with business area capture leads and R&C ops.
- Track customer engagements and coordinate on internal visitors for KSA.
- Facilitate implementation of initiatives across the function focused on continuous improvement and efficiency achievement.
Qualifications You Must Have
- Bachelor’s Degree in Business, International Affairs, Engineering or other relevant discipline.
- Experience navigating intricacies of doing business with MODEA and related services.
- Ability to work effectively and efficiently in a fast-paced dynamic environment with time criticality.
- Excellent written and verbal communication skills with all levels of management and fluency in spoken and written English.
- Typically requires 12 years of experience with progressive leadership positions in Business Development or Defense Sales.
- Demonstrated success in relationship building in the Kingdom of Saudi Arabia.
- Understanding of the global competitive defense market, including customers and industry players, within KSA.
Qualifications We Value
- Prior military or defense market experience.
- Direct experience with MODEA, Royal military services (including MNG), and GAMI.
- Knowledge of the company Technologies (RTX) products and services.
- Understanding of the procurement, fiscal, and regulatory environment within the country.
Additional Details
This position requires a Saudi Person who is eligible to obtain any required Export Authorization.
