At the company, growth is driven by execution. This role is not about managing accounts — it’s about closing new business and driving revenue. We’re looking for a high-performing Business Development Manager to own the full SMB sales cycle, from first conversation to signed deal. This is a hands-on, individual contributor role focused purely on pipeline conversion and revenue delivery.
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We are seeking a Business Development Manager (SMB) responsible for acquiring new customers and consistently closing deals in a fast-paced environment. You will work directly with restaurant owners, founders, and operators, understanding their needs and positioning the company as a critical solution for their business. Success in this role requires strong commercial instincts, persistence, and the ability to manage a high-volume pipeline while hitting aggressive targets.
Responsibilities:
- Own and execute the full SMB sales cycle from qualified lead to closed-won
- Conduct discovery calls and product demos with decision-makers (owners, founders, operators)
- Actively manage inbound leads and outbound outreach to build pipeline
- Consistently close new business and achieve monthly and quarterly revenue targets
- Manage a high-volume pipeline with short-to-medium sales cycles
- Understand customer needs and position the company as a clear business solution
- Handle objections, pricing discussions, and contract negotiations confidently
- Maintain accurate pipeline tracking, forecasting, and CRM hygiene
- Collaborate with SDR, Marketing, and Customer Success teams for smooth handover
- Provide market and customer feedback to Product and Marketing teams
Requirements:
- 4–5 years of experience in SMB sales, B2B sales, or SaaS sales
- Proven track record of closing deals and hitting revenue targets
- Experience selling to SMB decision-makers (owners, founders, GMs)
- Strong presentation, negotiation, and objection-handling skills
- Ability to manage multiple deals and priorities simultaneously
- Experience using CRM systems (HubSpot, Salesforce, or similar)
- Highly driven, results-oriented mindset
- Strong communication and relationship-building skills
- Experience in SaaS or hospitality tech is a strong advantage
- Fluency in English and Arabic required (French is a plus)
Location:
Dubai, United Arab Emirates
