About the Role
We are looking for Business Development Managers to drive the growth of the company SoftPOS across the UAE. SoftPOS turns a phone into a payment terminal, requiring no extra hardware to buy or maintain, and is one of the fastest-moving parts of our product line. As a key representative of the business, you will be responsible for identifying, engaging, and closing leading restaurant groups and independent operators, building a strong pipeline and converting opportunities into long-term partnerships.
This is a high-impact, high-ownership role perfect for someone who thrives in a fast-paced commercial environment. You will work directly with founders, operators, and senior decision-makers, helping some of the region’s most recognized hospitality brands transition from traditional card machines to a faster, simpler payment method. If you enjoy building relationships, winning new business, and seeing the direct results of your work, this is an opportunity to make a significant impact at one of the fastest-growing companies in restaurant technology.
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What You’ll Own
- Build a robust pipeline of restaurant, hospitality, and F&B prospects for the company SoftPOS across the UAE.
- Source new leads through your network, market research, referrals, field visits, and outbound activity.
- Identify decision-makers and manage the full sales cycle from initial contact to signed agreements.
- Lead meetings, SoftPOS demos, product discussions, proposals, negotiations, and follow-ups with potential partners.
- Leverage market knowledge and sales data to prioritize opportunities and enhance conversion rates.
- Understand each merchant’s current payment setup, terminal provider, and cost base, and clearly position SoftPOS against traditional card machines.
- Collaborate closely with Operations & Onboarding to ensure new partners are set up, activated, and seamlessly taking their first SoftPOS payments.
- Maintain engagement with closed accounts to support early adoption across outlets and identify growth opportunities.
- Identify SoftPOS opportunities within existing the company accounts and collaborate with the wider commercial team for expansion.
- Provide valuable market feedback, competitor and terminal provider insights, and client needs to the broader team.
- Keep CRM and pipeline updates accurate, structured, and current.
Who You Are
- You've successfully operated in a fast-moving, high-growth environment.
- You make swift, informed decisions even with incomplete information.
- You take genuine ownership and think like an operator rather than just a coordinator.
- You're motivated by complex challenges in payments, hospitality, and customer experience.
What You’ll Need
- Experience in sales, business development, account management, or partnerships.
- Strong understanding of the UAE restaurant, F&B, hospitality, payments, POS, or fintech market.
- Competence in explaining card acceptance, terminals, merchant fees, and advocating for hardware-free alternatives.
- A strong professional network of restaurant owners, operators, or hospitality decision-makers is a significant advantage.
- Confidence in managing the full sales cycle and working towards ambitious targets.
- A commercial mindset that allows for clear understanding of client needs and positioning solutions effectively.
- Proficiency with CRM tools, sales data, and pipeline reporting to evaluate performance.
- Fluent English is required; proficiency in Arabic is a plus.
- A relevant business degree is preferred, though substantial commercial experience takes precedence.
What We Offer
- Real ownership over products that impact millions of diners and thousands of restaurants globally.
- An opportunity to tackle challenging problems in payments, hospitality, and customer experience.
- A fast-paced environment where innovative ideas are rapidly realized.
- Close collaboration with experienced operators, builders, and industry experts.
- A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally.
