About the Role
This position is focused on driving revenue growth, customer acquisition, and retention from corporate houses while ensuring the highest levels of customer satisfaction and regulatory compliance. The candidate will play a vital role in the development and implementation of business strategies aimed at penetrating and acquiring customers in the UAE market, particularly in the areas of Trade Remittances and Wage Protection System (WPS) services.
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Job Responsibilities
- Plan, develop, and implement business strategies to penetrate and acquire customers from the market by identifying top corporate houses (Trade Remittances & WPS) and cross-sell remittances.
- Develop and implement a business plan for growing the customer segment in the UAE, driving revenue and volume.
- Lead, mentor, and guide the sales team to increase high-volume transactions, wealth management, corporate business, and WPS, ensuring achievement of volume and revenue targets.
- Establish strategic alliances with business partners and associations to enhance business opportunities.
- Maximize productivity and efficiency from the team.
- Coach, guide, and motivate team members.
- Identify training needs of individual employees and recommend upskilling to enhance performance.
- Encourage formal and informal feedback to optimize the performance of subordinates and the department.
Job Requirements
Qualifications
- Post Graduate in Business Management, Business Administration, or Marketing
- Strong analytical decision-making ability with proven leadership skills
- Excellent negotiation skills; proactive and self-motivated
- Highly reliable and ethical, with respect for customers' confidentiality
- Ability to communicate complex information in simple terms
- Good verbal and written communication skills in English
- Ability to manage a diverse group of Relationship Managers
Experience
- 8-10 years of relevant experience in corporate business, wealth management, and relationship management, with at least 2 years in a managerial role
Knowledge & Skills
- Excellent planning and organizational skills
- Strong verbal and written communication skills in English
- Exceptional interpersonal, influencing, and negotiating skills
- Excellent customer service skills
At the company, we seek talented people who strive for greatness. We value not just your skills and experience but also your passion for the role, your eagerness to learn, and how well you align with our core values of care, commitment, and vision.
