About the Role
We are looking for a proactive, organized, and versatile team member to directly support our company’s daily operations, business development, and client acquisition. This hands-on, multi-tasking role will combine business operations, sales coordination, lead generation, CRM management, and administrative support. The successful candidate will help coordinate company activities, identify potential clients, follow up on business opportunities, and assist in converting leads into paying customers.
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Key Responsibilities
1. Business Operations & Coordination
- Organize daily priorities, tasks, meetings, and follow-ups.
- Coordinate with designers, developers, freelancers, and other team members.
- Track project progress, deadlines, and deliverables.
- Prepare simple progress reports and maintain organized business records.
- Follow up on outstanding tasks and help ensure timely completion.
2. Business Development & Client Acquisition
- Research potential clients and identify new business opportunities.
- Build prospect lists and contact businesses through email, LinkedIn, WhatsApp, and telephone.
- Follow up with potential clients and arrange consultation meetings.
- Assist with proposals, quotations, and client communications.
- Support the sales process from initial contact through follow-up and conversion.
3. CRM & Lead Management
- Maintain and update Zoho CRM records.
- Monitor incoming website enquiries and assessment form submissions.
- Organize leads by status and ensure timely follow-up.
- Maintain accurate records of communications, meetings, and next actions.
4. Marketing & Digital Coordination
- Coordinate website updates, landing pages, and marketing content.
- Work with designers and developers to complete marketing deliverables.
- Assist with campaign preparation and lead-generation activities.
- Track enquiries and prepare basic performance summaries.
5. Founder & Administrative Support
- Work directly with the founder to organize priorities and execute business plans.
- Prepare meeting notes, schedules, and follow-up lists.
- Identify operational issues and suggest practical improvements.
- Take ownership of assigned responsibilities and follow tasks through to completion.
Requirements
- Good English communication skills; Arabic is an advantage.
- Strong organizational, communication, and follow-up skills.
- Basic experience in sales, business development, customer service, operations, or administration.
- Familiarity with email, spreadsheets, online research, and digital tools.
- Knowledge of CRM platforms such as Zoho CRM is an advantage.
- Comfortable communicating with clients and conducting business outreach.
- Able to manage multiple tasks, learn quickly, and work independently.
- Must be available for full-time, on-site work in Dubai.
What We Offer
- Direct collaboration with the company’s founder.
- Practical exposure to business development, technology services, and digital transformation.
- Opportunities to develop skills and grow with the company.
- Performance-based incentives may be considered under a clearly agreed arrangement.
