Business Development Representative

About the Role
We are seeking a motivated and results-driven Business Development Representative to join our Sales team. In this entry-level role, you will play a key part in driving the growth of our customer base by executing lead generation campaigns and following up on marketing-sourced leads. You will work closely with Regional Sales Managers to provide a consistent stream of qualified prospects through both inbound and outbound outreach initiatives. Your ability to engage potential customers, understand their needs, and generate interest in our solutions will directly support our revenue growth and overall go-to-market strategy. This position offers a base salary plus commission, with exciting opportunities for career advancement in sales or marketing.

What You'll Do

• Lead generation for new software and services.
• Calling campaigns targeted towards new customer acquisition.
• Cross-sell referrals.
• Manage current customer license transfer and upgrade communication, negotiation, and processing.
• Set-up product overview demos for customers needing education on their licensed software.
• Continuously refine and improve business analysis processes to enhance efficiency and outcomes.

Key Competencies

• Innovation
  • Generates creative, solution-focused ideas that drive improvement and add value.
  • Challenges conventional thinking, learns from setbacks, and delivers enhanced outcomes.
• Accountability
  • Takes full ownership to deliver assigned tasks, goals, and outcomes.
  • Delivers high-quality work on time, with clear expectations and proactive communication.
• Service Excellence
  • Anticipates and responds to customer needs with professionalism, ensuring a positive and solutions-oriented experience.
  • Collaborates across teams, applying feedback to continuously improve service quality and satisfaction.
• Teamwork
  • Works collaboratively with team members to achieve shared goals and support team success.
  • Values diverse perspectives and fosters an inclusive, respectful, and collaborative team culture.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time management skills.
• Ability to professionally represent the company and its products.
• Ability to influence and persuade others.
• Self-driven, motivated, and results oriented.
• Strong problem-solving and analytical skills, with a keen attention to detail.
• Bachelor’s degree in related field.