Business Development Specialist

About the Role
The company is a food delivery platform on a mission to make food delivery fairer for customers and restaurants. We launched in January 2025 in the Eastern Province of Saudi Arabia and are live in production, processing real orders daily. We're building the company and are looking for a Business Development Specialist to bring more great restaurants onto the platform.
You will manage relationships from the initial conversation through signing, onboarding, and supporting the restaurant in growing its sales on the app. A major focus will be on established brands and restaurant groups, requiring preparation, persistence, and often multiple meetings. This role will involve close collaboration with the operations team, allowing you to see the impact of your efforts as restaurants go live and receive orders. As we grow, you will also help shape the restaurant offering in each area of expansion.

Your Day-to-Day

• Build a pipeline of restaurants and restaurant groups across the Eastern Province, especially focusing on established brands and priority accounts.
• Plan field visits, reach the right decision-makers, and communicate how the company can benefit their business.
• Manage the sales conversation from first contact to agreement, understanding objections, following up consistently, negotiating terms, and closing contracts.
• Assist each signed restaurant in preparation for trading by training their team, providing necessary devices and materials, and coordinating remaining setup with internal teams.
• Maintain responsibility for the relationship post-launch by monitoring early performance and helping resolve any operational issues.
• Collaborate with restaurant partners on offers and promotions to boost their sales on the app.
• Maintain clear records of visits, conversations, next steps, and results, and provide a daily report for the team to monitor progress and assist in unblocking deals.
• Coordinate with Control and operations regarding account handovers and any issues related to menus, payments, or platform setup.

What You Bring

• Experience in winning new business through field sales, restaurant acquisition, or a similar role where you personally identify, negotiate, and close accounts.
• Proven success with restaurants, merchants, or business customers you have signed, with a clear explanation of your role in those deals.
• Ability to manage extended sales conversations with multiple stakeholders, particularly for established brands or businesses with several branches.
• Confidence in communicating with restaurant owners and managers, actively listening to their concerns, and following through on agreements.
• Organizational skills to plan productive field days while keeping your pipeline and reporting up-to-date.
• Willingness to remain involved post-signature by supporting onboarding and nurturing ongoing relationships.
• Readiness to engage in fieldwork across the Eastern Province, taking responsibility for consistent activity and results.

Bonus

• Restaurant acquisition experience at a food delivery platform.
• Existing knowledge of the restaurant market in Dammam, Khobar, and Dhahran.
• Experience in acquiring larger restaurant groups or accounts with multiple decision-makers.
• Background in restaurant technology, merchant services, or food-service sales.
• History of growing existing accounts through promotions, additional branches, or improved platform performance.

How We Work

• Your team: You will report to the Head of Operations and work closely with Control and teams supporting our restaurant partners.
• Your setup: This is a field-based role where you will organize your day around restaurant visits, meetings, and follow-up activities.
• Your rhythm: The current expectation is 15 field visits a day, completing an end-of-day report, and participating in a weekly onsite team meeting.
• Your scope: You will manage acquisition, onboarding coordination, and the restaurant relationship, while Control will handle restaurant finance and administrative platform tasks.
• Your travel: Occasional short trips within Saudi Arabia may be required to meet larger brands or to finalize account closures.

Notes to Applicants
Interviews are conducted in English via video, with camera on required. An AI notetaker may be used during interviews to maintain focus on the discussion, with prior consent being requested for any recording. If you need accommodations at any point in the process, please inform us in your application.