Business Development Specialist

About the Role
The company is a food delivery platform on a mission to make food delivery fairer — for customers and for restaurants. We launched in January 2025 in the Eastern Province of Saudi Arabia and are live in production, processing real orders daily. We are looking for a Business Development Specialist to bring more great restaurants onto our platform.
In this role, you will own the relationship from the initial conversation through signing and onboarding, and you will help the restaurants grow their sales on our app. A significant focus will be on established brands and restaurant groups, where success requires preparation, persistence, and possibly more than one meeting. You will work closely with the operations team and see the direct results of your efforts in the restaurants that go live and the orders they receive. As we expand, you will also help shape the restaurant offering in each area.

Your Day-to-Day

• Build a pipeline of restaurants and restaurant groups across the Eastern Province, focusing on established brands and priority accounts.
• Plan your field visits, reach the right decision-makers, and explain how the company can help their business.
• Own the sales conversation from first contact to agreement. Understand objections, follow up consistently, negotiate terms, and close contracts.
• Help each signed restaurant prepare to trade by training their team, handing over required devices and materials, and coordinating the remaining setup with internal teams.
• Maintain responsibility for the relationship post-launch. Follow up on early performance and assist in resolving practical issues that hinder smooth operations.
• Collaborate with restaurant partners on offers and promotions that support their sales on the app.
• Keep clear records of visits, conversations, next steps, and results while sharing daily reports with the team to showcase progress and facilitate deal unblockage.
• Coordinate with Control and operations on account handovers and issues related to menus, payments, or platform setup.

What You Bring

• Experience winning new business through field sales, restaurant acquisition, or a similar role that involved personally finding, negotiating, and closing accounts.
• Evidence of restaurants, merchants, or business customers you've signed, including a clear explanation of your involvement in the deals.
• Ability to manage complex sales conversations with multiple stakeholders, particularly for established brands or businesses with multiple branches.
• Confidence in communicating with restaurant owners and managers, actively listening to their concerns, and follow through on agreements made.
• Strong organizational skills to plan productive days in the field while keeping your pipeline and reporting up to date.
• Willingness to stay engaged after signing by supporting onboarding and fostering ongoing relationships.
• Readiness to work in the field across the Eastern Province while taking responsibility for consistent activity and results.

Bonus

• Experience in restaurant acquisition at a food delivery platform.
• Existing knowledge of the restaurant market in Dammam, Khobar, and Dhahran.
• Experience winning larger restaurant groups or accounts with multiple decision-makers.
• Background in restaurant technology, merchant services, or food-service sales.
• Experience growing existing accounts through promotions, additional branches, or improved platform performance.

How We Work

• You will report to the Head of Operations and collaborate closely with Control and the teams that support our restaurant partners.
• This position is field-based, requiring you to organize your day around restaurant visits, meetings, and follow-ups.
• The current expectation is for 15 field visits a day, completing an end-of-day report, and attending a weekly onsite team meeting.
• You will take ownership of acquisition, onboarding coordination, and maintaining the restaurant relationship while Control handles restaurant finance and administrative platform matters.
• Occasionally, you may need to travel for short trips within Saudi Arabia to meet with larger brands or to finalize accounts.

Notes to Applicants
Before you apply, please note:

• Interviews will be conducted in English via video, and you will be required to keep your camera on.
• An AI notetaker will be used during interviews to ensure we focus on the conversation, and you will be asked for your consent before any recording starts.
• If you require any accommodations during the application process, please inform us in your application.