About the Role
The position focuses on market intelligence, research, and sales enablement within the higher education and research sectors across Sub-Saharan Africa. The candidate will be responsible for mapping and monitoring academic institutions and research centers to identify potential partnerships and sales opportunities, while leveraging data analytics to provide actionable insights that support the Sales team. Collaboration with marketing and editorial teams will be essential for outreach activities.
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Market Intelligence & Research
- Map and monitor academic institutions, research centers, societies, etc., to identify high-potential partnership and academic sales opportunities across Sub-Saharan African markets.
- Build and maintain a robust database of key decision-makers, influencers, and stakeholders within target institutions.
- Track market developments and competitor activities in the region.
- Conduct comprehensive research and analysis of the higher education landscape in Sub-Saharan Africa, including tracking education and research budgets and policies.
- Develop a deep understanding of educational policies, funding mechanisms, and institutional procurement processes in Sub-Saharan Africa.
Data Analytics & Insights
- Leverage advanced Excel to analyze datasets, identify patterns, and extract actionable insights.
- Keep accurate track of the sales pipeline rigorously through CRM software (Salesforce.com).
- Track and share lead information throughout all stages of the sales process.
- Respond to RFPs from prospective customers and generate customized quotes.
- Quickly master and utilize all internal business intelligence tools including Source, institutional profiler, Power BI, etc., to pull out reports.
- Adopt and integrate AI tools, including Elysia Spark (the company's internal AI tool), to enhance research efficiency and analyze reports and data.
- Synthesize quantitative and qualitative data from multiple sources to generate comprehensive insights.
Sales Enablement
- Transform institutional and other data into market intelligence to support the Sales team in building compelling narratives that resonate with institutional stakeholders.
- Create presentation materials, case studies, and value propositions tailored to specific institutions and decision-makers using various internal tools along with external research.
- Assist in the development of sales proposals, management reports, and support for the sales contact/CRM database.
- Produce regular reports on sales activity and development opportunities.
- Work closely with the Marketing and Editorial teams to support outreach activities in the region.
Qualifications
- Some experience in sales operations or direct sales.
- Prior publishing experience is a plus, with an understanding of the higher education/research/library environment.
- Strong organizational and pipeline management skills with the ability to manage multiple prospects, projects, and deadlines simultaneously.
- Excellent written and verbal communication skills and advanced presentation skills at all business levels.
- Effective account management skills and the ability to build strong relationships both internally and externally.
- Highly organized, professional, confident, and goal-oriented.
- Able to work independently and as part of a team.
- Proficiency with Windows applications including MS Word, PowerPoint, and Excel.
- Previous experience with CRM software is helpful.
Additional Information
- Closing Date: Applications will close on 1 Dec 2026.
- Location: Candidates must have the right to live and work in UAE. This role is based in our office in Dubai.
- We believe in the value of face-to-face connections; therefore, we require in-person collaboration three days a week or more. Flexibility for remote work is also supported. Candidates should live within a commutable distance from the Dubai office.
We want all candidates to shine in our recruitment process. Please let us know if there is anything we can do to assist you in showcasing your best self.
Diversity and Inclusion
We strongly encourage candidates to apply even if they do not meet every qualification listed. We aim to foster a supportive and inclusive environment that values diversity. Our colleagues are empowered to innovate and develop in areas they are passionate about.
If you have a disability or face another barrier and would like to request an adjustment to assist your participation in the hiring process or advertised position, please reach out for assistance, and your request will be handled confidentially.
