The Business Manager at Amazon Payments MENA is a dynamic role that encompasses business development and partnership management, necessitating a deep understanding of the partnership lifecycle and strong skills in contract negotiation and client management. This position is crucial for identifying, onboarding, and managing partners while ensuring their perspectives are represented within the organization. The role involves engaging with various stakeholders up to the C-level within partner organizations.
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Key Responsibilities:
- Proactively manage relationships with existing partners, including banks, card schemes, and third-party providers.
- Utilize expertise in online payments, with a minimum of 5 years of relevant experience in the industry.
- Maintain and enhance operational procedures for partnerships.
- Handle operational and business escalations effectively.
- Negotiate favorable commercial terms to optimize payment costs.
- Explore and establish new partner channels as directed by product and business teams.
- Collaborate with teams to improve user experiences with technical providers and financial institutions.
- Enhance merchant compliance with KYC and banking requirements and streamline onboarding processes.
- Organize and conduct workshops and training sessions with partners.
- Work with the legal team to refine partnership agreements and expedite negotiations.
- Recruit and train third-party technical providers for integration with enterprise merchants.
- Schedule regular reviews with partner channels to assess progress.
- Recommend automation and customizable solutions to replace manual procedures.
Basic Qualifications:
- Over 3 years of experience in business development and partnership management.
- Proven experience in negotiating and executing business agreements.
- Bachelor's degree required.
- Proficiency in sales CRM tools like Salesforce.
- Strong skills in managing a sales pipeline.
Preferred Qualifications:
- Ability to interpret data to make informed business recommendations.
- Previous experience in online advertising or high-tech products/services is advantageous.
Language Requirements:
- Excellent communication skills in Arabic and English.
Work Conditions:
- This is a full-time position.
