About the Role
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The Business Manager (BM), Neuromodulation leads the commercial strategy and execution for the Neuromodulation portfolio (e.g., spinal cord stimulation for chronic pain and deep brain stimulation) across the MENA region. The BM is accountable for delivering the regional sales revenue target, driving market development, and ensuring sales contract compliance and product availability in each country, in line with the company Neuromodulation divisional strategy. Working through Channel Partners (CPs) and direct field resources, the BM builds strong relationships with Key Opinion Leaders (KOLs), hospitals, and public/private payers to expand patient access to neuromodulation therapies. The BM reports to the Regional Business Unit Lead and partners closely with Marketing, Clinical Education, Regulatory, Market Access, and Commercial Contracting teams.
Posting Location: Beirut or Dubai
Territory: Middle East & North Africa (MENA)
Your responsibilities will include:
- Develops and executes the annual regional strategic and business plan for Neuromodulation, covering market sizing, therapy adoption, competitive landscape, pricing and tender strategy, in alignment with the Business Unit Lead and Marketing.
- Owns regional sales performance against revenue, market share and growth targets; monitors forecasts, pipeline and KPIs and implements corrective actions where needed.
- Coaches and develops the regional Neuromodulation team (Account Managers / Clinical Specialists) to build technical, clinical and commercial capability.
- Manages Channel Partner relationships across the region, including performance reviews, business plans, stock and inventory levels, receivables follow-up, and contract compliance.
- Builds and maintains long-term relationships with KOLs, pain specialists, neurosurgeons, neurologists, and hospital decision-makers to drive therapy awareness and referral pathways.
- Identifies and leads market development opportunities, including new centres, patient pathways and reimbursement/market access initiatives with public and private payers.
- Leads tender and negotiation activities, working with Commercial Contracting and CPs to secure and defend business in government and institutional accounts.
- Ensures high-quality clinical support, product training, and in-servicing for implanting physicians and hospital staff, in line with the Directions for Use (DFU), in collaboration with the Training & Education team.
- Supports product launches and product transitions in the region, in collaboration with Marketing, Regulatory and Supply Chain.
- Ensures compliance with company policies, local regulations, and healthcare compliance and quality standards, including product safety and complaint reporting.
- Attends and actively participates in customer, company, and industry-sponsored congresses and events with a strategic and productivity mindset.
- Provides periodic business updates and reporting to regional leadership and cross-functional partners.
What are we looking for in you:
- Proven commercial experience in Medical Devices or Medical Technology, ideally in Neuromodulation, Neurosurgery, Pain Management, or other implantable device therapies.
- Track record of leading and developing high-performing teams.
- Strong experience managing distributors/Channel Partners and working in tender-driven markets in the MENA region.
- Comfortable working in an operating room and acute clinical setting.
- Strong strategic, analytical, and business planning skills, with a good understanding of P&L, forecasting, and market access dynamics.
- Excellent negotiation, communication, and stakeholder management skills, with the ability to influence at senior clinical and executive levels.
- Proactive and innovative leader who thrives working autonomously in a matrixed, multicultural environment.
- Highly organised with excellent attention to detail.
- Fluent English language skills, both written and verbal; Arabic and/or French is an advantage.
- Comfortable with regular regional travel (c. 60–70% field presence) and a passion for working with customers.
- A degree qualification in a relevant scientific, engineering, business, or healthcare field; an advanced degree (e.g., MBA) is beneficial.
What we can offer to you:
- Experience in a ground-breaking multinational company with attractive benefits.
- Leadership of a fast-growing, high-impact therapy area across a diverse region.
- Upskilling and leadership development.
- Healthy competition.
- Mentoring.
- A company with a purposeful mission.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is to transform lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
