About the Role
Join our Securities Services Team as a Business Manager, where you will support the effective day-to-day management of MENA Securities Services. In collaboration with the Business Head, business management colleagues, and various country and regional functions, you will contribute to the achievement of business objectives while ensuring operational excellence.
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Key Responsibilities
- Support the day-to-day management of MENA Securities Services by tracking business priorities, milestones, actions, governance records, and delegated authorities.
- Prepare management information, governance packs, presentations, and business submissions for senior forums, ensuring accurate and timely stakeholder input.
- Review revenue, costs, budgets, and forecasts with Finance, investigate material variances, and provide clear commentary on financial performance.
- Maintain and oversee intercompany service arrangements, including agreements, service levels, charges, approvals, review dates, and remediation actions.
- Support selected business, process, governance, and digital transformation initiatives by tracking implementation issues, benefits, risks, client adoption, and handover into business-as-usual operations.
- Coordinate governance meetings, maintain decision and action logs, follow up with accountable owners, and escalate overdue or material issues.
- Support risk, control, regulatory, and incident-management activities, working with Non-Financial Risk and relevant functions to track mitigations and ensure compliance with applicable requirements.
- Coordinate with country, regional, and global stakeholders to align priorities, improve service delivery, support people-engagement initiatives, and promote a customer-centred culture.
Requirements
- Relevant experience in business management, financial analysis, or business support within banking or financial services.
- Knowledge of Securities Services products, operations, capital markets, and related business processes is desirable.
- Ability to analyse costs and revenue, investigate variances, and produce clear, evidence-based commentary.
- Understanding of intercompany arrangements, internal charging, agreement governance, and controlled service documentation.
- Strong Excel, Word, and PowerPoint skills, with proven ability to maintain accurate management information and reliable records.
- Strong communication, stakeholder coordination, organisation, and attention to detail, with working knowledge of operational risk, internal controls, and change management.
- A full-time graduation degree of at least three years is essential for obtaining a UAE visa and/or work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory.
Benefits
- Commitment to fostering a culture where all employees are valued and respected.
- Opportunities for continuous professional development and flexible working arrangements.
- A workplace that promotes inclusivity and diversity, allowing for growth within the organization.
Management of Risk
The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization, and promote an environment that supports diversity and reflects the brand.
