About the Role
Join the Securities Services Team as a Business Manager and contribute to the effective day-to-day management of MENA Securities Services. You will collaborate with the Business Head, business management colleagues, and country and regional functions to ensure the seamless delivery of services to our corporate, government, and institutional clients. This role provides an opportunity to support an impactful business that connects emerging and mature markets through an array of investment and financial solutions.
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Key Responsibilities
- Support the day-to-day management of MENA Securities Services by tracking business priorities, milestones, actions, governance records, and delegated authorities.
- Prepare management information, governance packs, presentations, and business submissions for senior forums, ensuring accurate and timely stakeholder input.
- Review revenue, costs, budgets, and forecasts with Finance, investigate material variances, and provide clear commentary on financial performance.
- Maintain and oversee intercompany service arrangements including agreements, service levels, charges, approvals, review dates, and remediation actions.
- Support selected business, process, governance, and digital transformation initiatives by tracking implementation issues, benefits, risks, client adoption, and handover into business-as-usual operations.
- Coordinate governance meetings, maintain decision and action logs, follow up with accountable owners, and escalate overdue or material issues.
- Support risk, control, regulatory, and incident-management activities, working with Non-Financial Risk and relevant functions to track mitigations and ensure compliance with applicable requirements.
- Coordinate with country, regional, and global stakeholders to align priorities, improve service delivery, support people-engagement initiatives, and promote a customer-centered culture.
Requirements
- Relevant experience in business management, financial analysis, or business support within banking or financial services.
- Knowledge of Securities Services products, operations, capital markets, and related business processes is desirable.
- Ability to analyze costs and revenue, investigate variances, and produce clear, evidence-based commentary.
- Understanding of intercompany arrangements, internal charging, agreement governance, and controlled service documentation.
- Strong Excel, Word, and PowerPoint skills, with proven ability to maintain accurate management information and reliable records.
- Strong communication, stakeholder coordination, organization, and attention to detail, with a working knowledge of operational risk, internal controls, and change management.
- A full-time graduation degree of at least three years is essential for obtaining a UAE visa and/or work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory.
Benefits and Work Environment
- Committed to fostering a culture where all employees are valued and respected, with a focus on diversity and inclusion.
- Opportunities for continuous professional development and flexible working arrangements.
- An environment that promotes personal growth and a customer-centric approach in all operational facets.
Management of Risk
The jobholder will ensure the fair treatment of customers is prioritized, promoting an environment that supports diversity and reflects the organization’s brand.
