The Business Solutions Manager plays a critical role within the Solutions & Innovation function, supporting the development, optimization, and continuous enhancement of Revenue Management (RM) systems. This position is focused on the foundation of RM decision-making, which includes forecasting, optimization, and system configuration. The goal is to ensure that pricing and inventory decisions are driven by robust, scalable, and high-performing models.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key responsibilities include:
- Driving innovation in Pricing & RM systems by researching and applying Operations Research methodologies, industry best practices, and emerging technologies.
- Developing strong commercial knowledge and liaising with internal and cross-functional teams to understand business requirements and recommend best practices.
- Managing and maintaining the calibration of forecasting and optimization models within RM systems to improve forecast accuracy and revenue performance.
- Designing and enhancing system processes, practices, and controls for effective usage of RM systems across the business.
- Supporting RM stakeholders with system-related queries, troubleshooting, and operational requirements.
- Developing and implementing KPI frameworks to monitor system performance and identify opportunities for improvement.
- Leading user acceptance testing for system upgrades, enhancements, and new releases to ensure quality standards.
- Driving automation within RM systems using models, algorithms, and machine learning techniques.
- Managing data quality assurance of inputs and outputs of Pricing & RM systems.
Education & Experience:
- Bachelor’s degree in Statistics, Operations Research, Economics, Computer Science, Engineering, or a related field.
- Minimum 5+ years of experience in airline Revenue Management, focusing on RM systems, optimization, or forecasting models.
- Proven experience working with RM systems (e.g., PROS, Sabre RM or equivalent), including configuration, calibration, or optimization.
- Strong analytical capability with proficiency in statistical or programming tools such as Python, R, MATLAB, or similar.
- Excellent stakeholder management and communication skills.
Language Requirements: Not specified.
Recruitment Process:
The recruitment process will involve:
- Review of all applications by a member of the Recruitment Team.
- Shortlisted applicants will complete a recorded video interview via a third-party platform.
- Initial technical interview with the hiring manager, including a brief case study.
- Final meeting with the Hiring Manager and the Director of Innovation, Research, and Comm Ops.
All candidates will be notified regarding the status of their application as soon as possible.
About the company:
The company, the national airline of the UAE, was formed in 2003 and has become one of the world’s leading airlines. It operates from Abu Dhabi and provides access to hundreds of international destinations. The company has received numerous awards for its service and products, and is committed to its ambitious Journey 2030 strategy, which aims to double its fleet size and triple the number of customers over the next six years.
