About the Role
The Business Systems & Reporting Analyst will be responsible for processing, analyzing, and interpreting large-scale data records to support data-driven decision-making processes. Sitting at the intersection of Management Information Systems (MIS) and business operations—preferably within the Learning & Development (L&D) domain—the successful candidate will synthesize complex information into actionable insights, executive presentations, and structured reports.
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Responsibilities
- Data Processing & Analysis: Extract, clean, compile, and analyze large datasets utilizing MS Excel, PDF Professional, and corporate reporting tools.
- Insights & Decision Support: Interpret complex data records, identify operational trends, draw meaningful conclusions, and present data-backed recommendations to management.
- Reporting & Documentation: Design, build, and maintain scheduled and ad-hoc reporting dashboards and presentations using MS PowerPoint and MS Excel.
- Domain Alignment: Partner closely with business units (specifically Learning & Development / HR) to evaluate program performance, training metrics, and operational deliverables.
- Process Improvement: Evaluate existing reporting workflows and systems to identify gaps, streamline data collection, and enhance reporting accuracy.
- Cross-Functional Teamwork: Collaborate effectively with internal teams and stakeholders to communicate analytical findings clearly and support ongoing business projects.
Education
- Bachelor’s Degree in Management Information Systems (MIS) or a closely related field from a reputable university.
Work Experience
- Minimum 3+ years of hands-on experience in data analysis, data processing, and business reporting.
- Prior work experience within the Learning & Development (L&D) or HR domain is strongly preferred.
Technical Skills
- Advanced proficiency in MS Excel (data manipulation, formulas, pivot tables, modeling) and MS PowerPoint.
- Demonstrated experience with PDF Professional tools for document processing and reporting.
Core Competencies
- Strong analytical thinking with a proven track record of converting raw data into meaningful executive insights.
- Excellent verbal and written English communication skills.
- Strong interpersonal, team collaboration, and presentation abilities.
Certifications (Preferred)
- PMP (Project Management Professional) certification is preferred.
- HR / L&D related professional credentials (e.g., CIPD, SHRM, CHRMP) are an added advantage.
