Are you a strategic thinker with a passion for driving business value through technology? Do you have experience in consulting, strategy, or digital transformation? The company’s Customer Success Services (CSS) team is looking for a Business Value Architect (BVA) to join us and support our most strategic clients across the Middle East & Africa (MEA) region. As a BVA, you will play a critical role in aligning business objectives with technology solutions, ensuring that IT investments deliver measurable impact. You will collaborate closely with senior stakeholders, bridging the gap between business strategy and innovative technology-driven transformation.
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Responsibilities
- Shape Business & IT Strategy – Partner with executives and business leaders (across the customer’s organisation: business, IT, and operational teams) to understand their goals, challenges, and opportunities, translating them into strategic technology initiatives.
- Develop Value Propositions – Create compelling business cases that showcase how technology investments can drive efficiency, growth, and competitive advantage.
- Design Future-Ready Solutions – Work alongside the company’s technical experts to design flexible, scalable architectures that align with business needs.
- Engage and Influence Stakeholders – Communicate effectively with both technical and non-technical stakeholders, ensuring alignment across all levels of the organization.
- Measure Business Impact – Define and track key performance indicators (KPIs) to quantify the value delivered by IT initiatives.
- Optimize Risk & ROI – Assess risks, recommend trade-offs, and ensure that technology solutions maximize business value.
- Support Transformation & Change – Lead change management initiatives, ensuring smooth adoption of digital transformation projects.
Requirements
- A minimum total of 6 years of experience including a minimum of 3 years of experience with a premier Management Consulting firm or 2-4 years of experience with industry-leading companies in a functional management role or strategy / Transformation role.
- Business Acumen: A deep understanding of business processes, strategy, and industry.
- Technical Knowledge: Strong understanding of IT infrastructure, systems architecture, cloud technologies, and digital transformation concepts.
- Strategic Thinking: Ability to identify trends and design solutions that align with long-term business goals.
- Communication skills: Excellent English verbal and written communication skills.
- Problem-Solving skills: Strong analytical and critical thinking skills.
- Change Management skills: Ability to drive and manage change within the organization.
- Collaboration and stakeholder management skills: Ability to collaborate effectively with a diverse set of stakeholders.
- Project Management skills: Ability to manage different customers and plan, execute and complete internal projects effectively and timely.
What We Will Offer You
- A competitive salary with exciting benefits
- A great team environment with great sales leaders, technical experts and ex-strategy consultants
- Flexible and remote working, so you can be the best you
- Occasional travel to visit clients and meet with the wider Middle East and Africa team
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Employee resource groups that champion our diverse communities
- Core benefits such as medical, life insurance, and access to retirement planning
- An inclusive culture that celebrates what makes you unique
